DIRECTV

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DIRECTV Interview Questions

Updated Mar 4, 2015
Updated Mar 4, 2015
218 Interview Reviews

Interview Experience

Interview Experience

61%
22%
16%

Getting an Interview

Getting an Interview

51%
23%
8%

Interview Difficulty

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Average

Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 4+ weeksinterviewed at DIRECTV.

    Interview Details

    Phone interviews initially--had about three of those. Then came onsite and had about 4 hours worth of interviews... Some video conferencing due to leadership being remote. Interviewed with my potential team and management.

    Interview Questions
    • Discussing a difficult leadership situation. Generally managers at DIRECTV are not managers in the strict sense. There are a lot of people the title but might as well be individual contributors. This role was unique since senior leadership really wanted to ensure that the managers actually know how to manage people.   View Answer
    Negotiation Details
    The recruiter vets you to make sure you will accept the offer prior to HR actually sending out the official offer. DIRECTV HR moves slowly so, it has proven necessary for the recruiters to take that step in order to make sure the hiring process is not short circuited by a surprise rejection of the offer.
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Installer Interview

    Anonymous Interview Candidate in Reno, NV
    Anonymous Interview Candidate in Reno, NV
    Application Details

    I applied online. The process took a weekinterviewed at DIRECTV in May 2014.

    Interview Details

    First i got a phone interview, Then a in face interview. I was offered a job that day. It was a easy process. There was 2 people at my interview.

    Interview Questions
    Accepted Offer
    Easy Interview
  3.  

    Call Center Interview

    Anonymous Employee in Lakewood, CO
    Anonymous Employee in Lakewood, CO
    Application Details

    I applied online. The process took 5+ weeksinterviewed at DIRECTV in May 2014.

    Interview Details

    Questions about handling difficult situation. Questions are asked about "grey" area situations. Asked how flexible one can be with a customer. You have to pass a test and try to look good.

    Interview Questions
    • Asked questions about handling situations that have no right or wrong answer. Asked how sensitive i was to pay fluctuations. Some of the scenarios were difficult. You need to make sure that you solve the callers issue while keeping the caller calm and not upsetting or embarrassing them since you are dealing with their personal details   Answer Question
    No Offer
    Neutral Experience
    Difficult Interview
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  5.  

    Engineering Intern Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 1+ weekinterviewed at DIRECTV.

    Interview Details

    Had a friend who was a previous intern refer me fairly late in the semester. Received a phone interview a week later. Was told resume looked good and talked about computer science and experience. Offered the internship next day.

    Interview Questions
    • I was not asked any technical questions. Interviewer expressed concern that I didn't have a background in databases and networking   Answer Question
    Negotiation Details
    Was sent a contract. Did not try negotiating.
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Dispatcher/Technician Router Interview

    Anonymous Interview Candidate in Hesperia, CA
    Anonymous Interview Candidate in Hesperia, CA
    Application Details

    I applied online. The process took a weekinterviewed at DIRECTV.

    Interview Details

    I was interviewed by a Supervisor and a Lead Dispatcher. They were very nice and the interview process was typical. They asked questions, said they would let me know, called later that day and sent me for drug testing and I started the following week.

    Interview Questions
    • It was so long ago, I dont remember any unexpected or difficult questions.   Answer Question
    Negotiation Details
    They started everyone at the same pay. It wasnt as much as I hoped but I moved up quickly and raises were very generous.
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Engineering Intern Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at DIRECTV.

    Interview Details

    Applied online, was contacted by a recruiter a few weeks later to schedule a phone interview. Interview consisted of questions about past internships/projects, where I wanted my career to be in 10 years, etc.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Digital Marketing Manager Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through a recruiter. The process took 3 weeksinterviewed at DIRECTV.

    Interview Details

    Got lead from staffing agency. Had phone interview with hiring manager. Company rejected application based upon factors that did NOT come up during interview. Hiring manager seem inexperienced in the field but talked about a lot of current buzzwords in the trade. Hiring manager also seemed to be grasping for straws as far as what he was looking for. Hiring manager took weeks to give feedback to staffing agency.

    Interview Questions
    • It was difficult to figure out what the hiring manager was looking for and/or wanted. We went from one topic of the next with seemingly little organization or structure. I asked the interviewer several questions which he refused to answer.   View Answer
    No Offer
    Negative Experience
    Average Interview
  9. 1 person found this helpful  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Missoula, MT
    Anonymous Interview Candidate in Missoula, MT
    Application Details

    I applied online. The process took 3 weeksinterviewed at DIRECTV in April 2014.

    Interview Details

    I was contacted for a phone interview, but ended up skipping that process due to being interviewed for an internship with DIRECTV as well. I wasn't offered the internship so I went back and interviewed for the CSR position. It was a pretty long interview, probably about 45 minutes. She asked me what I liked to do, how I would handle rude customers, and did some scenario type questions. It was a pretty standard 1-1 interview and I was offered a position at the end of the interview.

    Interview Questions
    • Some of the scenarios were difficult. You need to make sure that you solve the problem at hand while keeping the customer happy and not upsetting or embarrassing them since you are dealing with their billing information.   Answer Question
    Negotiation Details
    No negotiation. She went over benefits, pay, and schedule.
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Hardware Validation Test Engineer Interview

    Anonymous Interview Candidate in El Segundo, CA
    Anonymous Interview Candidate in El Segundo, CA
    Application Details

    I applied through a staffing agency – interviewed at DIRECTV in April 2014.

    Interview Details

    Interviewed with 2 different supervisors. It wasn't a technical interview per se, just a personality interview asking a few questions about your background. There was only one technical question they asked.

    Interview Questions
    • None really. Just review your technical basics depending on your background.   Answer Question
    Negotiation Details
    None. Just a Offer Letter.
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    IT Analyst I Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 2+ weeksinterviewed at DIRECTV.

    Interview Details

    Taking care of the Teradata Production Systems, making sure to meet the SLA of 99.99%. Identify killer Queries and make sure the systems are working efficiently and helping the developers to get their queries tuned. Day to day DBA related tasks as to creating Users, Tables, Databases etc...

    Interview Questions
    • Career Goal, what would want to do 5 years down the line?   Answer Question
    Declined Offer
    Positive Experience
    Difficult Interview

See What DIRECTV Employees Are Saying

 Former QA Engineer in El Segundo, CA

Pros: “When I came in they placed us in LA3 building which was kinda dated, we sat in a crowded conference room. Then towards the end we moved to the newly renovated LA1 building. Nice cubicles…” Full Review

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