DISH Customer Service Representative Interview Questions

Updated Sep 20, 2014
Updated Sep 20, 2014
44 Interview Reviews

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Customer Service Representative Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online - interviewed at DISH.

Interview Details

Applied online. You basically go through like 3 long assessments. Received a call a couple days later for a telephone interview. They asked me about my work history and stuff. Can i multitask. Name a time where I had to multitask. what i liked and dint like about my last jobs. Then scheduled me for an in person the next day. walked in and had to sit at the computer and listen to 3 call scenarios. They showed me around and then did a one on one interview. He asked me basic questions, name a time you provided above and beyond customer service, pretend i am a worker and he is the customer and try to sell him a product, etc. After wards I had to fill out a background form. Its been two days and was told I would hear something in 7-10 days

Interview Questions
No Offer
Positive Experience
Average Interview

Other Interview Reviews for DISH

  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeks - interviewed at DISH in September 2014.

    Interview Details

    Applied online. I filled out a personality/behavioral tests then went through a computer simulation of a call center. It wasn't hard but took a while to finish. I got a phone interview the next day, lasted about 15 minutes. Discussed job expectations and how long training would last. Scheduled 1on1 interview the following Monday. No real hard questions.

    Interview Questions
    • What did you like/ not like about your previous jobs? Can you handle a fast pace environment? Most questions focused on customer service.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at DISH.

    Interview Details

    it was pretty straight forward and they were very upfront about the job's expectations. The most important part is understanding the job's expectations and asking the right questions. I was happy to be getting the job and looking back overall it was an excellent experience for me.

    Accepted Offer
  3. 1 person found this helpful  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Tulsa, OK
    Anonymous Interview Candidate in Tulsa, OK
    Application Details

    I applied online. The process took 1 week - interviewed at DISH.

    Interview Details

    The interview is you telling them how to put a pen together as if you had to do it over the phone. Giving direct details is important. Prior to that you re-took the online simulation and the personality test all over again. Plan to be there for a few hours. The waiting room will have multiple applicants.

    Interview Questions
    • n/a- The interview is you telling them how to put a pen together as if you had to do it over the phone. Giving direct details is important. Prior to that you re-took the online simulation and the personality test   View Answer
    Negotiation Details
    They do not negotiate pay. Ive had 4+ years in call center experience & they did not negotiate
    Accepted Offer
    Neutral Experience
    Average Interview
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  5.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Christiansburg, VA
    Anonymous Interview Candidate in Christiansburg, VA
    Application Details

    I applied online. The process took 1 week - interviewed at DISH.

    Interview Details

    phone interview followed by in person, talked about basic expectations and was asked what i was looking for, lots of promises of advancement with little proof there was any oppurtunites, made me wary of this job

    Interview Questions
    • basic call center questions like what experience have you had dealing with angry customers   View Answer
    Negotiation Details
    no negotiation, you get what you get
    Accepted Offer
    Neutral Experience
    Easy Interview
  6. 1 person found this helpful  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Tulsa, OK
    Anonymous Interview Candidate in Tulsa, OK
    Application Details

    I applied in-person. The process took a day - interviewed at DISH.

    Interview Details

    Computer tested and interviewed in same day at location. Many people were hired because they were breathing and did not drool on the table. Many people washed out during the training phase. These people took away from the training time because the instructor had to continually go over subjects multiple times not leaving enough time in the day to fully train the new employees to their most potential.

    Interview Questions
    Negotiation Details
    No negotiation. They offered to hire and stated pay rate. Take it or leave it.
    Accepted Offer
    Neutral Experience
    Easy Interview
  7.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeks - interviewed at DISH.

    Interview Details

    Way to long, rather unorganized and at times unprofessional

    Interview Questions
    Negotiation Details
    Really no negotiating, take it or leave it
    Accepted Offer
    Negative Experience
    Difficult Interview
  8.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Flushing, NY
    Anonymous Interview Candidate in Flushing, NY
    Application Details

    I applied online. The process took 2 weeks - interviewed at DISH in January 2014.

    Interview Details

    applied through indeed.com, got a call back for an interview. The HR lady sent me to a room with some computers to fill out some information, I was sent to interview with one person, then was passed onto another interviewer. the whole process lasted about 2 hours.

    Interview Questions
    • there were no difficult questions...they will ask about your past experiences in customer service   View Answer
    Negotiation Details
    there is no room for negotiation
    Accepted Offer
    Neutral Experience
    Average Interview
  9.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Very fast...desperate?

    Interview Questions
    Negotiation Details
    Strange.
    Accepted Offer
  10.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Harlingen, TX
    Anonymous Interview Candidate in Harlingen, TX
    Application Details

    I applied online - interviewed at DISH in October 2013.

    Interview Details

    I applied online and set an appointment immediately after I finished the application. Once I got there I filled out a small piece of paper with basic questions then took the sample calls assessment, after I had 2 interviews one with HR and another with a Coach.

    Interview Questions
    • There was many, but nothing I couldnt answer. I wish I would have prepared a bit more, interviews last about 5-10min each. Unexpected question: what do you take pride on?   View Answer
    No Offer
    Positive Experience
    Average Interview

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