DISH Customer Service Representative Interview Questions & Reviews

Updated Jul 29, 2014
Updated Jul 29, 2014
41 interviews

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Interview Experience

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Getting an Interview

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Customer Service Representative Interview

Anonymous Interview Candidate  in  Tulsa, OK
Anonymous Interview Candidate in Tulsa, OK
Application Details

I interviewed through an employee referral - interviewed at DISH in February 2013.

Interview Details

Computer Application, then Interview on the spot, questions will be very customer service orientated and how quickly you can stay on task. THIS JOB IS VERY MUCH A TIMED EVENT. Just know that in advance. You will interview with a floor manager or pod supervisor. No real hard questions.

Interview Questions
  • No real hard questions just very focused on customer service and how you deal with upset customers.   Answer Question
Negotiation Details
No negotiation, starts at 11.30 per hr
Accepted Offer
Neutral Experience
Average Interview

Other Interview Reviews for DISH

  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Tulsa, OK
    Anonymous Interview Candidate in Tulsa, OK
    Application Details

    I interviewed online. The process took 1 week - interviewed at DISH.

    Interview Details

    The interview is you telling them how to put a pen together as if you had to do it over the phone. Giving direct details is important. Prior to that you re-took the online simulation and the personality test all over again. Plan to be there for a few hours. The waiting room will have multiple applicants.

    Interview Questions
    • n/a- The interview is you telling them how to put a pen together as if you had to do it over the phone. Giving direct details is important. Prior to that you re-took the online simulation and the personality test   View Answer
    Negotiation Details
    They do not negotiate pay. Ive had 4+ years in call center experience & they did not negotiate
    Accepted Offer
    Neutral Experience
    Average Interview
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Christiansburg, VA
    Anonymous Interview Candidate in Christiansburg, VA
    Application Details

    I interviewed online. The process took 1 week - interviewed at DISH.

    Interview Details

    phone interview followed by in person, talked about basic expectations and was asked what i was looking for, lots of promises of advancement with little proof there was any oppurtunites, made me wary of this job

    Interview Questions
    • basic call center questions like what experience have you had dealing with angry customers   View Answer
    Negotiation Details
    no negotiation, you get what you get
    Accepted Offer
    Neutral Experience
    Easy Interview
  3. 1 person found this helpful  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Tulsa, OK
    Anonymous Interview Candidate in Tulsa, OK
    Application Details

    I interviewed in-person. The process took a day - interviewed at DISH.

    Interview Details

    Computer tested and interviewed in same day at location. Many people were hired because they were breathing and did not drool on the table. Many people washed out during the training phase. These people took away from the training time because the instructor had to continually go over subjects multiple times not leaving enough time in the day to fully train the new employees to their most potential.

    Interview Questions
    Negotiation Details
    No negotiation. They offered to hire and stated pay rate. Take it or leave it.
    Accepted Offer
    Neutral Experience
    Easy Interview
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  5.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Flushing, NY
    Anonymous Interview Candidate in Flushing, NY
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at DISH in January 2014.

    Interview Details

    applied through indeed.com, got a call back for an interview. The HR lady sent me to a room with some computers to fill out some information, I was sent to interview with one person, then was passed onto another interviewer. the whole process lasted about 2 hours.

    Interview Questions
    • there were no difficult questions...they will ask about your past experiences in customer service   View Answer
    Negotiation Details
    there is no room for negotiation
    Accepted Offer
    Neutral Experience
    Average Interview
  6. 2 people found this helpful  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Hilliard, OH
    Anonymous Interview Candidate in Hilliard, OH
    Application Details

    I interviewed online. The process took 2 days - interviewed at DISH in September 2013.

    Interview Details

    The hiring process was excellent. I took a total of three hours for the competency test and both interviews. With in twenty four hours of applying I had a job offer, start date, and permanent schedule after the training schedule.

    Interview Questions
    • Why do you think having the service would help you be a better customer service representative.   View Answer
    Negotiation Details
    There was no negotiating just a take it or leave it offer.
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at DISH.

    Interview Details

    Way to long, rather unorganized and at times unprofessional

    Interview Questions
    Negotiation Details
    Really no negotiating, take it or leave it
    Accepted Offer
    Negative Experience
    Difficult Interview
  8.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Littleton, CO
    Anonymous Interview Candidate in Littleton, CO
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at DISH in January 2010.

    Interview Details

    Test online takes about 2 hours, right after it asked me to come in for an interview. Scheduled an interview. Had one interview and a 2nd one right after. Then they made me wait about 20 minutes and gave me the info on the background check and to go do a drug test. I left and took the drug test at a different facillity. Then about a week later I got a response to select a training time. Training options they had were either 6-3 or 2-10 and lasted 5 weeks. Before this position was called tech support, but now its just a customer service representative job.

    Interview Questions
    • What do you do when you get an equipment you don't know how to use.
      Also what was the most difficult situation you been at in a job? - Thats a question I think alot of companies ask though.
        Answer Question
    Negotiation Details
    They gave me what they start with and I accepted.
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Flushing, NY
    Anonymous Interview Candidate in Flushing, NY
    Application Details

    I interviewed online. The process took 3 weeks - interviewed at DISH in June 2009.

    Interview Details

    I found the job on craigslist with a link that directs to their job site. I applied for the job online and thereafter was asked to perform a long list of question online (questionnaire). After the questionnaire, I was asked to come in for an interview (set up a schedule). Upon arrival to the site for interview, candidates are asked to sign in, fill out application and then take a computer generated quiz. The computer quiz has will go over different aspects of the job and general customer service questions.

    After completing the quiz, two managers will interview you and that completed the process. I was called two weeks later with an offer for the job and I accepted.

    Negotiation Details
    There is no negotiation, they will give you an offer and you take it or leave it.
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Customer Service Representative Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online - interviewed at DISH in October 2012.

    Interview Details

    A couple of interviews; testing

    Interview Questions
    Reasons for Declining

    Other opportunity with a company

    Declined Offer
    Neutral Experience
    Average Interview

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