DISH Interview Questions in Houston, TX

Updated Aug 25, 2015
10 Interview Reviews

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10 Candidate Interview Reviews Back to all Interviews

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  1.  

    Customer Service Representative Interview

    Anonymous Employee in Alvin, TX
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at DISH (Alvin, TX) in August 2015.

    Interview

    applied online, very high tech testing on line with personal computer (don't try to multi task while completing), phone interview with HR from corp office, followed by in person interview at local call center

    Interview Questions

    • when did you go above and beyond in solving a customer complaint   Answer Question
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Alvin, TX
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at DISH (Alvin, TX) in July 2015.

    Interview

    The process is pretty easy. Did the application online with assessments and received a call back within 2 days. The first phone call with dish was a phone interview and the a face to face interview was scheduled. The interview was easy. Now i am just waiting for my results from the background check. I was told that would take between 7 and 10 days...

    Interview Questions

    • Tell me about a time when you had to solve a problem and a supervisor was not available?   Answer Question
  3. Helpful (2)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Alvin, TX
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at DISH (Alvin, TX).

    Interview

    Easynothing to it if you can breathe you will get the job at this super easy don't sweat it it's very easydon't be nervous cuz you will get the job

    Interview Questions

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  5. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Alvin, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 5 days. I interviewed at DISH (Alvin, TX) in April 2015.

    Interview

    I arrived 5 mins early they sat me at a computer to listen in on 5 different calls then a supervisor came a showed me around the center then took me in to a room to do a brief 15 min interview she asked me like 5 questions and took me back out front where I was told I'd hear something back within 1-2 days

    Interview Questions

    • Name a time you had to deal with an irate customer and how did you handle it?   Answer Question
    • Name a time you had to troubleshoot   Answer Question
  6. Helpful (3)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Alvin, TX
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at DISH (Alvin, TX) in February 2015.

    Interview

    Extensive lots of open ended questions. Asked about previous work situations and how you will handle customers and their reactions. It's a cable company with lots of branches so they want to see where you fit in and how you will handle yourself. The interview was laid back but the surprise drug test was bad.

    Interview Questions

    • Knowledge about call centers will drug test on spot with mouth swab   Answer Question
  7.  

    Desktop Support Technician Interview

    Anonymous Employee in Alvin, TX
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied in-person. The process took 7 weeks. I interviewed at DISH (Alvin, TX) in November 2014.

    Interview

    I was very scared at first but I said I have no worries so I went in with my chest out and walked out with my job happy is ever.

    Interview Questions

    • have I ever helped some one figure out or fix something I have never fixed or figured out before?   1 Answer
  8.  

    Field Service Specialist I Interview

    Anonymous Interview Candidate in Katy, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    The process took 3+ weeks. I interviewed at DISH (Katy, TX) in April 2012.

    Interview

    The interview process was one of the best I've had so far. The first thing I did was apply online which took about 2 hours and consisted of the personality and skills test. About a week later I was contacted for a phone interview which was very laid back and easy. At the end of the interview they told me they were moving me on to a one on one interview the coming Friday. The one on one was once again very laid back and easy. The head manager actually told me to lean back and relax. The question were all very easy mainly questions about a/v setup and networking. Three days after the one on one I received a phone call stating that I had been moved on to the last step of the interview process which was a drug test, background check and reference check. About a week and a half after I received that phone call I got an email offering me the job. I accepted and was given a day to go sign my new hire paper work and I start training on the 30th.

    Interview Questions

    • What's the best cable to use for setting up an hd connection? (a/v cables, composite or hdmi)   1 Answer
    • Do you know how to set up a wireless network   1 Answer

    Negotiation

    n/a

  9.  

    Quality Assurance Specialist Interview

    Anonymous Interview Candidate in Alvin, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at DISH (Alvin, TX) in March 2011.

    Interview

    It was fairly quick and the interviewing coach was nice. Was made to feel comfortable and at ease.

    Interview Questions

    • What was a difficult situation where you had to change some work in a small amount of time?   Answer Question
  10.  

    Installation Tech Interview

    Anonymous Interview Candidate in Houston, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at DISH (Houston, TX) in June 2009.

    Interview

    Very simple, minimal question just able to perform training

  11.  

    Field Technician Interview

    Anonymous Employee in Houston, TX
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took a week. I interviewed at DISH (Houston, TX) in October 2008.

    Interview

    1 interview, asked about previous jobs and how it related. how i thought this stuff worked. elaborated on each of those and i was in. i think now they are looking for sales experience, i think interviews are a bit more selective now

    Interview Questions

    • to explain how satellite tv worked. just watch the cable guy, it will teach you all you should know   Answer Question
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