DISH Interview Questions & Reviews
Updated May 21, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 126 ratings |
Interview Experience [?] Based on 126 ratings
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Commercial Executive Resolution Specialist at DISH
Posted Jul 29, 2011
1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jul 2011 in Littleton, CO (took a day)
I had already been hired and was interviewing for a new position. It was a lateral transfer an was supposed to help me be a better employee. Instead it made me feel worse. The interview was informal and felt like it was chosen off of whether or not you were popular and in the "in crowd". Which I was but all the same, the job was not something I liked.
Interview Questions
Negotiation Details
There was none. The terms of dish network are non-negotiable, you're told that up front.
Helpful Interview?
Yes |
No
Inappropriate?
Router I at DISH
Posted Jul 7, 2011
3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Aug 2009 in Pine Brook, NJ (took 3 days)
Even though most of us were CSRs at Dish Network for at least 5 years such as myself, we still had to interview.
*First part of the interview process was a group panel interview with selected employees that were interested for the newly formed Dish Network Service department in August 2009 in Pine Brook, NJ. In this group panel interview we were promised pay increases beyond $16.50 per hour which was the max CSR3s were making and up to $23 per hour if you made Router I, which was significantly higher than Dispatching Specialist I, II. Interview consisted of a rountable conference type setting with two managers and two supervisors (they were just as puzzled as we were). Questions were generic:
1) How dependable are you?
2) If someone calls out what are you prepared to do?
3) If you car broke down will you still come to work?
* Second part of interview phase consisted of a IQ/Sills/Personality type test, it basically measures how quickly and accurately you can apply shapes, math equations, and answer basic questions. This relates to how well you can assign work orders to specifically trained technicians. There was actually a timer at the bottom right hand corner of the screen. How well you did on this test helped determine which individuals would be chosen as Router vs Dispatcher. The test itself is fairly easy and the goal is not to answer all the questions before the timer is up, but to answer the questions as accurately as possible within a reasonable amount of time.
* Third part of the interview consists of an interview with either one of two Regional Dispatch Managers or the Director of Operations. My interview was 1:1 in person with the Director of Operations. This was basically straightforward, reviewing the resume, test scores and key accomplishments. Basically he is looking for dependaility and your ability and willingness to be available 24/7 since there is no way to reroute calls or assign work to another dispatch office (especially since they've closed all 14 and turned them into 3). We did have a common background in Finance. After the interview he recommend that I become one of his Dispatching Supervisors but I insisted (and remained focused on the reason of the interview) I was there to apply for Router and learn that position and the department characteristics first before blindly supervising others. He shook my hand and I got the job as Router rather easily.
Interview Questions
Negotiation Details
There was no room for any real negotion since at that time we were still unclear about the responsibilities of the position. Only broken promises, max pay ended up being $19.49 per hour after 2 years, a far cry from the promised potential of $23 hourly. Still better than $16.50 I suppose. There was no bonuses or incentives.
Other Details
The interview consisted of a 1:1 Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Financial Analyst II at DISH
Posted Jun 26, 2011
4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2009 in Englewood, CO (took 2 weeks)
I was first contacted by a member of the finance team to discuss my experience and skills. This interview lasted approximately 30 minutes. After getting accepted for second round interviews they flew me out to Englewood, CO where I met with 4-5 members of the finance team. Each interview lasted approximately 30-45 minutes with questions ranging from basic behavior to in depth case questions. Basically if you understand financial concepts, NPV, ROI, B/S, IS, CFS then you should have no problem getting through the case questions. Just be prepared, be articulate, and be confident. They really rate you on your ability to handle yourself in front of groups of people so be prepared with public speaking examples. This role, and any finance role at Dish will eventually put you in front of Robert Olson the CEO. You must be able to present to C-level executives to have a good career at Dish.
Interview Questions
Negotiation Details
There was no negotiation. They told me what I was going to get, I tried to negotiate, but they said take it or leave it. Since this was during a rough time in the economy, I didn't have much of a choice but to take it.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Dish Network Installer at DISH
Posted Jun 14, 2011 — 1 of 1 people found this helpful
5.0
Very Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jun 2011 in Burleson, TX (took 5 days)
Last week, I had a phone interview that was really laid back and really easy. That led to being scheduled for a one on one interview.
Today was the interview. I was told to show up 15 minutes early to fill out some paper work (never filled any out though). 15 minutes after my interview time I finally had the interview. Common questions that weren't difficult. What made this interview very difficult was the fact that the guy interviewing me said that he was just informed that he had interviews. He said that the people who normally interview weren't available and he was 100% unorganized. He kept getting calls on his phone and at one point left me for 15 minutes to take a call. He seemed like a really nice guy, but I felt like he was just rushing through things to get me out of there. I had a couple of questions to ask based on being told one thing during the phone interview and seeing things in person, but didn't feel like I ever had the opportunity to ask.
He said he was going to talk to the other two guys and I'd get a call in a few days. I'd honestly be surprised if I did. With the lack of organization that seemed to be going on, I wouldn't be shocked if my information got lost.
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
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Helpful Interview?
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Public Relations at DISH
Posted May 25, 2011 — 1 of 1 people found this helpful
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2011 (took 4 weeks)
I was contacted by a recruiter who asked me some general questions and set me up to take an online assessment which took about 2 hours to complete. After passing the assessment, I was invited in for an interview with two managers
in the PR department. I was then invited back for an interview with the VP of PR. I was informed that the VP of PR was very interested in hiring me, but her boss decided not to extend me an offer (I never met him). The recruiter I was working with was upset
with the decision and reassured me the PR department really wanted me to join their team, but was unable to persuade the EVP to go forward with an offer. My recruiter then invited me in to interview for a different
position in the HR department, which went well and I was invited back for a second interview. At that point, I was extended and accepted an offer which was a little higher than the offer I would have received in the PR role. The process took several hours
each time, so prepare to spend some time on location for the interviews. I also took 4 assessments on location prior to a couple of the interviews. One was a 10 minute mini version of the 2 hour assessment I took at home, which was used to verify it was
actually me who took it at home. Another was an internet savvy test and there was also a writing test and personality / fit test. They each took about 10 minutes to complete and were timed assessments, so you had to finish as many as possible in the allotted
time frame.
Interview Questions
Negotiation Details
I provided a range I would like to be offered and was offered a little lower than that, but still took the offer. The salary was still a little higher than what I would have received in the PR role, so I was ok with it. But
Dish doesn't really allow much room for negotiation - they tend to base what they offer on a range they already have in mind as well as how much you're currently making. If you're unemployed, you may get a lower offer than you would if you're currently working
somewhere.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Dish Network Installer at DISH
Posted May 27, 2011
2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2009 in West Allis, WI (took 1 week)
i applied online recived a phone call 5-6 days later had a phone interview... phone interview was very laid back... after my phone interview i recieved a phone call 2 hours later about setting up an inperson interview.... i made it for the following friday... that following friday came today and the in person interview was very nice.. i had the interview with the installer manager... he was really laid back and made the interview process really easy.. i asked alot of question to show i was very interested in the position which i am... interview lasted 45mins to a hour asked normal interview questions and was very truthfull about the hiring process.... he gave me a tour of the location..... after the interview i asked how did i do and he said i should be expecting good news within a couple days....then its physical and drug test time... so i will keep you guys updated but its looking pretty good.....
UPDATE:6/8/2011
i took the drug test,background check and dmv test and past them all... it took about a week for everything to come back today i was offered a job and class start monday 6/13/2011 but i have to take a physical firday and sign some new hire papers..... its looking good for me
6/9/11
I took my physical test today and I passed everything I am officially an employee of Dish Network...
Just remember when you take your physical your blood pressure is where it needs to be if not then you automatically fail the test.... But it was easy overall total process took less than a month from phone interview till today...
Good Luck
Interview Questions
Negotiation Details
no negotiation the pay is what it is
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
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Helpful Interview?
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Marketing Director at DISH
Posted May 26, 2011
3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed May 2011 in Englewood, CO (took 3 weeks)
I had a 30 minute phone interview while Dish Network through the university career center with the hiring manager and a second person. He passed along my information to the HR person who conducted a short phone interview and set me up to complete 3 hours worth of testing. The testing is cross between and IQ test and the GMAT. It is composed of several sections - word problems, logic problems, graphic/patterns, language comprehension and basic grammar.
The testing is intense because it is timed. You have 3 minutes to answer each question and NO opportunity to go back and review your answers or complete unfinished sections. There is no opportunity to pause a testing module once it has begun.
The in person interviews were pretty basic stuff. The second interview with the hiring manager was via Skype. Once I read the employee reviews of Dish Network I was a lot less interested in the position so I wasn't unhappy when they didn't advance me to the next round.
Interview Questions
Other Details
I got the interview through a College or University and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Dish Network Installer at DISH
Posted May 11, 2011 — 5 of 5 people found this helpful
2.0
Easy Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Apr 2011 in Chatsworth, CA (took 4 days)
I applied online in a rather lengthy and confusing process. After I applied about two days later I was called and interviews asking various questions. Mostly about if I could work weekends and handle working outdoors and things like that. After that I went in for a personal interview which took roughly 45 minutes.
Interview Questions
Reason for Declining
I declined because granted the money was decent with good benefits but the actual job would have been unbearable. Be prepared to work a lot and have no time or social life. Listing the reasons why I declined.
-Terrible hours. They told me that I would be working from 8-8 Thursday through Sunday INCLUDING all major holidays. That would mean no family time and no social life and for a single guy in his early 30's that is a deal breaker right there but it gets worse.
-You keep the van. They want you to keep the service van at your house parked in a driveway or in a gated parking spot. I live in an apartment and street park so this is not an option for me.
-Required space. I was told I needed a 6x6 space in my apartment to keep boxes of dishes and cable boxes in at all times. Apparently you go lead up at the warehouse with this stuff then keep it in your house for safekeeping. I as most people do not have that space.
Combine that with climbing roofs and being in constant danger you might as well save yourself the trouble and learn a trade and get paid 3 times that amount.
Other Details
I Applied Online and the interview consisted of a Phone Interview.
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Customer Service Representative at DISH
Posted May 9, 2011
2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Aug 2010 in Flushing, NY (took a day)
applied online, assessment test online, then contacted for a face to face interview
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview and a Skills Test.
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Helpful Interview?
Yes |
No
Inappropriate?
Human Resources Representative at DISH
Posted May 6, 2011
2.0
Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jan 2011 in Centereach, NY (took 4 months)
Never got thehiring manager in the process. The recruiter kept me in the loop but the manager blew off a phone interview and never had the courtsey to reschedule as told by the recruiter. Not very candidate friendly in my opinion.
Other Details
I Applied Online and the interview consisted of a Phone Interview, an IQ/Intelligence Test and a Personality Test.
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Helpful Interview?
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