I applied online and the process took a day - interviewed at Datawatch in August 2010.
Interview Details – Very easy. I meet with two individuals who both asked the same questions. One however, went a bit deeper into explaining everything the job required. One should be warned of the total disregard of professionalism with this company, both towards customers and employees. The job is very simple. It may take a while to learn everything but this is normal considering there are many different situations that may arise and some do not come up very often. Just demonstrate that you are willing to do the work and be quick about learning the system after you get the job. Ask a lot of questions. Make friends! This is most important as your training will suck and co-workers and supervisors will simply not tell you everything you need to know if you can't figure it out. Also, be aware that the effort you put into this job is meaningless. Some people have been there for years and ask for help on every other call. P.S. No one there really knows everything about how the system operates. There is a lot of winging it involved and a handful of workers who are indispensable because they actually know what can not be taught (custom system and unique customer relationships) so they always have final word. Make friends if you can. But don't come off to eager to do your job. There are other priorities to consider.
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