DeVry University Admissions Advisor I Interview Questions & Reviews

Interview Details – Applied online
1) Recruiter phone screen, job/responsibilities description, work hours then phone interview -
30 minutes
2) Personality and skills assesment test - 30 minutes
3) 1:1 interview with direct report Hiring Manager- 45 minutes
4) Phone interview with Regional Manager- 45 minutes
4) 1:1 interview with campus Dean of Students - 1 hour
5) Offer then background and drug screen

HR staff was very professional, phone calls to set appointments followed up with email confirmations. Standard and behavioral interview questions based on customer service, problem solving and team work. Formal offer in writing with option to review benefits package before accepting offer. Very little room for salary negotiation.

Negotiation Details – Very little room for negotiation.

Interview Details – I applied online on a monday, recieved a phone call from a recruiter the next day after I applied. She set up a phone interview time for the following day. I spoke with the same person again over the phone. She asked question about my prior work experience and how I would handle different situations, the typical sales interview process. After the phone interview said somebody else will call me to set up an in person interview. She emailed me forms I had to fill out and a personality test, which I did right after the interview. A guy called me the next day to set up a interview time for the following day. I arrived for my interview that friday about five minutes early. I sat in the lobby and waited for about 15-20 minutes after my scheduled interview time, I didn't get offered any water or nothing. A guy and a girl finally came out to come interview me. They said they didn't know about the interview with me and that I didn't have a profile in the system which was bs because I did the forms on the computer the recruiter sent me 2 days prior. I had to give them my extra copies of my resume which I always have with me because I didn't have a profile. (so bring a bunch of resumes when you interview) The guy did pretty much all the talking while the girl wrote notes all over my nice resume. After the basic resume and experience questions he talked mainly about the University, what it had to offer as far as benefits, and the training needed to perform the job, the girl would jump in randomly with a personality question or talk about how difficult the job is. She kept looking at the time while he was asking me questions and talking about devry. It was clear they weren't on the same page at all. Lol. When I was done she asked if I had any questions while she was cleaning up the interview table up, (stacking my resume and grabbing her pen) so I asked a question directed towards the guy to waste more time since clearly it seemed like I was wasting hers. Lol. The guy said they will give me a call if I made the cut to interview with the dean of the school. We shook hands and the guy walked me to the entrance of the school while the girl left after we shook hands. I knew I wasn't going to get the job if she had anything to do with it. Lol. I got a rejection email about 2 weeks after that.

Interview Details – I applied online and a few days later recieved a phone call from a recruiter. He set up a phone interview time. I spoke with him again for the phone interview in which he asked me several questions about my prior experience and how I would handle different situations. He was very nice. He set up an in person interview for me with the director.

I arrived for my interview with the director five minutes early. I sat in a waiting room and could see her talking with someone else. Fifteen minutes after my scheduled interview time she finally had time to talk with me. She was nice but she asked questions that other interviewers don't normally ask such as what other schools was I applying to and if I was re-hirable at the last school I had worked for.

When it was my turn to ask questions, one question was whether or not they used a tiering system to distribute leads. She acted like I was dumb and had just asked a stupid question. Of course not! Tiering is illegal and perhaps I needed to go home and do some more research on how things worked in this field. (After I got home I asked an old co-worker if they were still using a tiering system at work. Yes, they are. So this director didn't know what she was talking about and she left thinking that I was the one who was misinformed.)

When I was done she asked if I had any more questions. I said no, that was in and she asked me if I was sure....twice. It was as if she was trying to get me to ask something specific but I had no idea what I had missed.

I left knowing she wouldn't hire me but I sent the nice hand written thank you note anyway. I heard nothing......from anyone. I didn't even get a rejection email.

Interview Details – Behavioral based questions with a large emphasis on customer service and comfort level on phone.

Interview Details – As long as you act like you care about people and their educational goals then you will get the job... I had a friend get an interview here and the manager asked her to "sell his watch to her".. DeVry is really a joke, so I wouldnt even accept an interview, unless you were desperate.

Negotiation Details – no negotitation

Interview Details – Great interview. The process was very clean. I was scheduled and met with the appropriate personnel. I did have an initial, very brief phone interview to gauge my interest. The interview lasted a couple of hours. Very professional environment. The culture is business professional, progressive, but very relaxed. I was very impressed with the interviewer(s) and the staff who greeted me.

Negotiation Details – Not much negotiation. The offer was within my demands.