DeVry University Student Finance Consultant Interview Questions

6 Interview Reviews

Interview Experience

Interview Experience

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20%
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Getting an Interview

Getting an Interview

87%
12%

Interview Difficulty

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Student Finance Consultant Interview

Accepted Offer
Accepted Offer

Application

I applied online. The process took 1+ weekinterviewed at DeVry University.

Interview

Panel, behavior based questions

Interview Questions

Negotiation

No negotiation

Other Interview Reviews for DeVry University

  1.  

    Student Finance Consultant Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a dayinterviewed at DeVry University (Columbus, OH) in November 2011.

    Interview

    Everybody was friendly and very professional.

    Interview Questions

    • What was a situation in which you had to deal with a difficult co-worker?   Answer Question

    Negotiation

    They were fair. They consider your experience along with the average salary of your position.

  2.  

    Student Finance Consultant Interview

    Accepted Offer
    Neutral Experience
    Average Interview
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at DeVry University (Wood Dale, IL) in August 2009.

    Interview

    Met with upper management of all women who asked questions that are not out of the ordinary. Easy to answer and prepare for.

    Interview Questions

    Negotiation

    Non-existent.

  3.  

    Student Finance Consultant Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took 1+ weekinterviewed at DeVry University (Wood Dale, IL) in February 2009.

    Interview

    I worked with a staffing agency who suggested the job for me. She said I would have my own portfolio of students that I would help set up financial aid for. I was told most of my communication would be via email and also phone (they didn't make it very clear that it's really just a call center and every phrase you have to say is determined for you - you're out of compliance if you deviate from the phrases they tell you to say)

    Interview Questions

    • None were difficult. All customer service based questions, such as "explain a time you had to deliver difficult news to someone and how did you handle it?"   Answer Question

    Negotiation

    No negotiations. They are constantly hiring for this position due to high turnover.

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  5.  

    Student Finance Consultant Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeksinterviewed at DeVry University in December 2011.

    Interview

    Interviewed with the manager, then director... then regional director over the phone. Questions are situation-based - they ask how your previous experience will assist you if you are to gain the position, skills you have, etc. HR that was not local was very responsive and answered all questions thoroughly!

    Interview Questions

    • In your previous work, how did you handle escalated students/clients/customers?   Answer Question

    Negotiation

    Shoot high, don't be disappointed if it's lower than your minimum - but they have great benefits!

  6.  

    Student Finance Consultant Interview

    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at DeVry University in October 2011.

    Interview

    first step phone interview then 2nd interview sched. then personality assessment was emailed before i went to 2nd interview. Now Im waiting to hear back

    Interview Questions

    • tell me about your experience in this position   1 Answer
    • how do you feel about customer service   1 Answer

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