DeVry University Student Finance Consultant Interview Questions

6 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Interview Difficulty

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Student Finance Consultant Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online. The process took 1+ week - interviewed at DeVry University.

Interview Details

Panel, behavior based questions

Interview Questions
Negotiation Details
No negotiation
Accepted Offer

Other Interview Reviews for DeVry University

  1.  

    Student Finance Consultant Interview

    Anonymous Interview Candidate  in  Wood Dale, IL
    Anonymous Interview Candidate in Wood Dale, IL
    Application Details

    I applied through a staffing agency. The process took 1+ week - interviewed at DeVry University in February 2009.

    Interview Details

    I worked with a staffing agency who suggested the job for me. She said I would have my own portfolio of students that I would help set up financial aid for. I was told most of my communication would be via email and also phone (they didn't make it very clear that it's really just a call center and every phrase you have to say is determined for you - you're out of compliance if you deviate from the phrases they tell you to say)

    Interview Questions
    • None were difficult. All customer service based questions, such as "explain a time you had to deliver difficult news to someone and how did you handle it?"   Answer Question
    Negotiation Details
    No negotiations. They are constantly hiring for this position due to high turnover.
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Student Finance Consultant Interview

    Anonymous Interview Candidate  in  Wood Dale, IL
    Anonymous Interview Candidate in Wood Dale, IL
    Application Details

    I applied online. The process took 2 weeks - interviewed at DeVry University in August 2009.

    Interview Details

    Met with upper management of all women who asked questions that are not out of the ordinary. Easy to answer and prepare for.

    Interview Questions
    Negotiation Details
    Non-existent.
    Accepted Offer
    Neutral Experience
    Average Interview
  3.  

    Student Finance Consultant Interview

    Anonymous Interview Candidate  in  Columbus, OH
    Anonymous Interview Candidate in Columbus, OH
    Application Details

    I applied online. The process took a day - interviewed at DeVry University in November 2011.

    Interview Details

    Everybody was friendly and very professional.

    Interview Questions
    • What was a situation in which you had to deal with a difficult co-worker?   Answer Question
    Negotiation Details
    They were fair. They consider your experience along with the average salary of your position.
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Student Finance Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeks - interviewed at DeVry University in December 2011.

    Interview Details

    Interviewed with the manager, then director... then regional director over the phone. Questions are situation-based - they ask how your previous experience will assist you if you are to gain the position, skills you have, etc. HR that was not local was very responsive and answered all questions thoroughly!

    Interview Questions
    • In your previous work, how did you handle escalated students/clients/customers?   Answer Question
    Negotiation Details
    Shoot high, don't be disappointed if it's lower than your minimum - but they have great benefits!
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Student Finance Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeks - interviewed at DeVry University in October 2011.

    Interview Details

    first step phone interview then 2nd interview sched. then personality assessment was emailed before i went to 2nd interview. Now Im waiting to hear back

    Interview Questions
    • tell me about your experience in this position   View Answer
    • how do you feel about customer service   View Answer
    No Offer
    Positive Experience
    Average Interview

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