Dean Health Systems Interview Questions

Updated May 9, 2015
17 Interview Reviews

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  1.  

    Computer Engineer Associate Interview

    Anonymous Interview Candidate in Madison, WI
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ weekinterviewed at Dean Health Systems (Madison, WI) in August 2014.

    Interview

    Applied online and I was contacted the next day to schedule an online interview. Did my phone interview where they asked about my skills pertaining to the position (very general). Was scheduled for a 2nd phone interview with the IT team. Was asked about education and experience. Was then scheduled for my face to face later that day. Went to face to face interview with a panel of 3 people (HR, CIO, Help Desk Manager). Was made an offer the very next day for the position. Was sent offer letter and instructions to conduct my background check.

    Interview Questions

    Negotiation

    Very easy. They offered the pay I had requested.

  2.  

    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 5+ weeksinterviewed at Dean Health Systems in July 2014.

    Interview

    After submitting an online application, contacted by an independent recruiter working for Dean via email. Set up a phone interview. Interview never occurred. Contacted recruiter via email, set up another phone interview. Interview time came and went. Sent email; no response. Did some research, contacted HR. Received apologetic email explaining recruiter no longer employed, set up phone interview. Several days later, received email that position was filled, as they had one employee selected and decided not to hire two. Extremely unprofessional from the start.

    Interview Questions

    • No questions; over a month of hoops just to be denied.   Answer Question
  3.  

    Phlebotomist & Endoscopy Technician Interview

    Anonymous Employee in Madison, WI
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 4 weeksinterviewed at Dean Health Systems (Madison, WI) in June 2014.

    Interview

    I had 2 interviews. One about 2 months ago for a Phlebotomist position and the other for Endoscopy Tech just a few weeks ago. The interview for the phlebotomist one didn't go so well. There were 2 people. Neither one of them looked or sounded like they wanted to be there. I never did hear anything back from them about the position. Even though they told me that they would get back to me either way.
    The interview for the Tech position was just a few weeks ago, but with how the interview went, I can honestly say I will never apply for another position with this company no matter how desperate I am. The interview was so bad that I literally emailed HR and let them know just how horrible it was and to also withdraw all my other applications from other positions I applied for. I would never want to work for a company that treats their prospective employees with such little respect and professionalism.
    To make a long story short, I am a MA. From a previous employer I had gained extensive training far beyond what I had learned in college. Alot of my duties were RN work. I am very proud and honored to have those skills under my belt and if I felt I was incompetent I would never perform those duties. When asked about my previous employer and the extensive skills, one RN interviewer (there were 3) asked if I performed these skills alone. I said yes, but I always had the doctors there in case. I did recovery in PACU almost every day and IV's and had also learned to push meds thru IV's. I taught injection training, was the lab coordinator, the lead phlebotomist, the only MA at this small clinic and also a surgical tech as well. It was part of my job and I was proud to have honed those skills. I didn't just learn them overnight. Anyways, the 3 RN's who interviewed me for this position had rolled their eyes more than 3 separate times during the interview and also ridiculed me and doubted my skills. They laughed several times and mumbled under their breath about the " lack of care" at this small fertility clinic I had previously worked for. They were all literally appalled that I, a Medical Assistant, was capable of performing those skills. They made sure to stress the fact that a MA in their clinic would never be given the chance to perform those skills no matter my level of education and certification. The amount of nonprofessional demeanor and lack of praise was sickening. From other interviews Ive had in the past few months with other clinics, the interviewers were actually delighted and happy for me that I had the proper training and opportunity to hone those skills. Never in all my entire MA existence have I ever had an interview where I was treated like a low life at the bottom of a totem pole. I have never been laughed at or doubted like that before. It took every ounce of strength I had to finish the interview and thank them for their time. The moment I hit my car, I broke down in tears.
    For anyone considering a career with this healthcare system, I would think twice. Also i found out that there really isn't much room for advancement or incentives. The benefits are horrible and the starting pay is far less than what most people expect, especially having 5 or more years of expertise. And if an interview can go that bad, just imagine what it would be like working there??!! No thank you.
    The interview dragged on for over an hour with alot of the questions being asked several times, just in different wording. The questions were not easy and at the end of the interview when one of them asked if I had any questions, before I could even get out 2 words, they all stood up and said ok, we will get back to shortly. They didn't even give me a chance to ask any questions.
    Some other words of advice, we are all one. Doctors, nurses, MA's, CNA's, lab personnel all need to work together as a team for their patients. The hospitals and clinic's you want to work for are the ones that don't take your title for granted or discriminate you for your title. Like I said, we are here to serve our patients and give them the best care possible. Titles are simply titles. They don't make you any better than the other. As the saying goes, never judge a book by its cover.

    Interview Questions

    • Name a time when you had to deal with a difficult coworker and how did you figure out a solution?   Answer Question
    • Why should we hire you? What makes you stand out from your competition?   Answer Question
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  5.  

    Unit Clerk Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at Dean Health Systems.

    Interview

    Applied online, was contacted via email for face to face interview.

    Interview Questions

    • nothing unexpected, or difficult. Just waiting after multiple inquires of status of the position.   Answer Question
  6.  

    Confidential Interview

    Anonymous Employee
    Declined Offer

    Interview

    total waste of time expect to be annoyed

    Interview Questions

    • expect anything these people are very odd in fact I wouldn't even go to the interview   Answer Question

    Reasons for Declining

    as i stated above this place is unbelievably annoying and does the weirdest things

  7.  

    IT Contractor Interview

    Anonymous Employee in Madison, WI
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 3 daysinterviewed at Dean Health Systems (Madison, WI) in May 2013.

    Interview

    It was lengthy with many unnecessary steps. My advice don't go and seek employment elsewhere.

    Interview Questions

    • None it was just boring with much unnecessary garbage.   Answer Question
  8. Helpful (2)  

    Clinical Data Analyst Interview

    Anonymous Interview Candidate in Madison, WI
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at Dean Health Systems (Madison, WI) in February 2013.

    Interview

    HR set up phone interview with VP and team lead. They mostly discussed the resume and gave time for questions. Second interview was on site with team lead and team members. Questions were standard including strengths, weakness, experience, how did you handle conflicts, 5 year goal, expectations from the job.

    Interview Questions

    • Move from academia to corporate world- what are you expecting and will you be able to get used to the change.   Answer Question
  9.  

    Ophthalmic Technician Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at Dean Health Systems.

    Interview

    It took 6 weeks after applying for someone in HR to call me for an interview. Interviews are conducted by at least 2 people. After accepting the job, there is 3 days of learning about the "Dean Way", customer service expectations, the company's structure (CEO etc) and another week of learning the computer system.

    Interview Questions

    • Tell us about a difficult customer service experience you have had and how you handled it.   Answer Question
    • Tell us about a problem you have had with a fellow employee and how you handled it.   Answer Question

    Negotiation

    there was no negotiating. they offered a pay rate that was below what I was currently getting, but I did not have insurance with the other job, and they did offer insurance.

  10.  

    Government Programs Outreach Coordinator Interview

    Anonymous Employee in Madison, WI
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through other source. The process took 2 weeksinterviewed at Dean Health Systems (Madison, WI) in October 2011.

    Interview

    The process of applying was easy and well coordinated. The actual interview was much shorter than many previous interviews. It consisted of an overview of the position, during element it was expected to explain my interest or experience in each area.

    The people that I interacted with were friendly, and the interviewer was polite and made me feel at ease.

    Interview Questions

    • How are your written communication skills?   Answer Question
    • Do you feel comfortable working with provider offices, the state, members and internal customers?   Answer Question
  11.  

    Confidential Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. The process took 4+ weeksinterviewed at Dean Health Systems in January 2011.

    Interview

    I don't understand what you're asking your question is vague. I am not entirely certain what you're talking about and what is worse you imply my review didn't take because it doesn't specify otherwise.

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