Dell Client Technical Support Associate Interview Questions

7 Interview Reviews

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Helpful (3)  

Client Technical Support Associate Interview

Anonymous Interview Candidate in Gurgaon, Haryana (India)
Accepted Offer
Difficult Interview
Accepted Offer
Difficult Interview

Application

I applied through a staffing agency. The process took 2 daysinterviewed at Dell (Gurgaon, Haryana (India)).

Interview

1)hr round: self introduction, previous job experience
2)ops round: whole lot of technical questions mostly related to networking and operating system and harware /software issues.
3)voice and accent test

Interview Questions

  • classification of channels on a router, how to restore system just by using command prompt, what is incastellation??   Answer Question

Negotiation

quite pleasent...dint have to bargain as they offered me a good package according to my experience

Other Interview Reviews for Dell

  1.  

    Client Technical Support Associate Interview

    Anonymous Employee in Bangalore (India)
    Declined Offer
    Average Interview
    Declined Offer
    Average Interview

    Application

    I applied through other source – interviewed at Dell (Bangalore (India)).

    Interview

    first was the normal hr round then technical round with team leader then versent round. where they test your voice and clarity....

    Interview Questions

  2.  

    Client Technical Support Associate Interview

    Anonymous Employee in Bangalore (India)
    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took a dayinterviewed at Dell (Bangalore (India)) in October 2012.

    Interview

    2 rounds-screening and hr. Screening is ok and simple. In hr they basically focus on communication skill and few basic technical questions

    Interview Questions

  3.  

    Client Technical Support Associate Interview

    Anonymous Interview Candidate in Hyderābād (India)
    Accepted Offer
    Positive Experience
    Accepted Offer
    Positive Experience

    Application

    I applied through college or university. The process took 5 daysinterviewed at Dell (Hyderābād (India)) in April 2012.

    Interview

    Had Voice and accent and 2 technical rounds. The whole process seemed streamlined and well coordinated

    Interview Questions

    • Not any really . VEry basic technical and Behavioral Interviewinterview   Answer Question
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  5.  

    Client Technical Support Associate Interview

    Anonymous Interview Candidate in Bangalore (India)
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2+ weeksinterviewed at Dell (Bangalore (India)) in April 2011.

    Interview

    First Written Interview/ then face to face and at last HR Round.
    You have to keep in mind to know anything and everything about OS and Networking to get through the interview or else small and quick answers will not work.

    Interview Questions

    • Why did you leave your previous Organization though you were doing a very good job there?   Answer Question
  6.  

    Client Technical Support Associate Interview

    Anonymous Interview Candidate in Bangalore (India)
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took a dayinterviewed at Dell (Bangalore (India)) in December 2010.

    Interview

    They arranged for multiple rounds. First an HR just asked general questions mostly pertaining to background and previous experience. Then there was a voice clarity round with was telephonic and automated. The IVR would ask you to repeat phrases and answer questions to get an understanding of the overall quality of your voice. Modulation is also checked probably. The next round was an ops round where they asked technical questions. The questions would not be easy unless someone has previous knowledge like I did.

    Interview Questions

    • Why would a higher hertz memory not work with a lower hertz memory as dual channel?   1 Answer
  7.  

    Client Technical Support Associate Interview

    Anonymous Interview Candidate in Bangalore (India)
    Accepted Offer
    Neutral Experience
    Average Interview
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took a dayinterviewed at Dell (Bangalore (India)) in November 2009.

    Interview

    HR Round, technical round and V&A round

    Interview Questions

    • Technical Round can be tricky as they might ask questions after going thru the expertise of the candidate.   1 Answer

    Negotiation

    No negotiation here.

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