Glassdoor is your free inside look at Dell interview questions and advice. All 439 interview reviews posted anonymously by Dell employees and interview candidates.
Dell Interview Questions & Reviews
Getting the Interview 439 Interviews
Interview Experience 390 Ratings
Inside Sales/Product Specialist at Dell
Accepted Offer – Reviewed May 14, 2013 New
Interview Details – The hiring process was full of anticipation. I applied three times, the first two were unsuccessful. I submitted my resume three times, the first two times I submitted the same resume. Seeming how three months later I never got a phone call I decided to re vamp my resume and re submit it. I sent my new resume in on a Monday got a phone call on that Friday and interviewed that following tue. The interview initially was intimidating, they started off by telling about the position and then started telling me all the negative and challenging parts of the position as if they were trying to discourage me. After that they said walk me through your resume and sale yourself.
Interview Questions
- What do you know about the specific products and customers you will be servicing. Answer Question
- Tell me about a time a customer became extremely rude. How did you handle that situation. Answer Question
Negotiation Details – No negotiation took place
Helpful Interview?
Yes |
No
Problem with this interview?
Sales Account Manager at Dell
No Offer – Interviewed in Nashville, TN May 2013 – Reviewed May 13, 2013 New
Interview Details – A lot of people said they had to go through a series of courses/interviews. I only had one interview and this included strengths and weaknesses. The HR people are nice but just coming out of college, I was a little nervous about the job so I am unsure on whether I get it. However, people say if you make the interview, then you are in good shape. We will see about this. I didn't negotiate or anything because I have not received information on the job. It is nice that they call you and tell you whether or not you received the job because I do not like waiting for ever for an answer.
Interview Question – What are your strengths and weaknesses when it comes to dealing with customers over the phone. Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Business Advisor at Dell
Accepted Offer – Reviewed May 12, 2013 New
Interview Details – Interview process was fast, had only about one day of prep time. Technical questions were mostly based around SQL - joins, stored procedures, functions and creating packages. Several statistical questions were also asked such as statistical correlation. Behavioral questions asked were in relation to times you were challenged by someone and had to stand up for yourself or a time when you challenged someone and had to concede to their point..
Interview Question – Tell me about a time when someone on your team challenged you regarding (very specific thing I was the team expert on). This was difficult because since no one else on the team knew anything about this topic, I had never been challenged. View Answer
Helpful Interview?
Yes |
No
Problem with this interview?
Senior Project Executive at Dell
Declined Offer – Reviewed May 10, 2013 New
Interview Details –
First Round - On Phone, 2 different phone interviews with two different Executives).
Second Round - IQ and skills assessment test (online).
Third Round - On Site (Board of interviewers), a very comprehensive full day process. Comprised of various group discussions and real life corporate situations simulations.
Fourth Round - C-Level Executive Interview.
Reason for Declining – Too low salary offer.
Helpful Interview?
Yes |
No
Problem with this interview?
Enterprise Technical Support Analyst at Dell
Accepted Offer – Interviewed in Apr 2013 – Reviewed May 8, 2013 New
Interview Details – Applied online and received an email from a recruiter to set up an interview with the hiring manager and team member. Mostly personality questions and networking questions.
Interview Question – How to handle an irate customer? Answer Question
Negotiation Details – I did not negotiate, was happy with the salary offered for the position.
Helpful Interview?
Yes |
No
Problem with this interview?
Business Systems Analyst at Dell
Accepted Offer – Reviewed May 8, 2013 New
Interview Details – 2 phone interviews and then 1 in person group interview
Interview Question – personality interview Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Technical Analyst at Dell
Accepted Offer – Interviewed in Santa Clara, CA – Reviewed Apr 25, 2013
Interview Details – One time phone interview with immediate manager, the team lead and two members. They took turns asking technical questions. The questions were scenario based as they wanted to know what your logic was in troubleshooting the problem. They they also provided scenarios of customer service and wanted to find out how you would handle it.
Negotiation Details – In the application, they had you fill out what you wanted as your salary. There was no negotiation.
Helpful Interview?
Yes |
No
Problem with this interview?
Senior Business Analyst at Dell
Accepted Offer – Reviewed Apr 29, 2013
Interview Details – Reached out to alum, who made few introductios, talked with several paople. finally got a call abck for a role, was interviewed by 6 people via phone and then no communication for almost 2-3 months. then reached out and interviewed again for same role on another team. then called and said had an offer , and then called again and said that now had to come for an onsite interview....again interviewed and met with 5 people..finally got offer
Interview Question – How to reach the solutions space for Dell Answer Question
Negotiation Details – I did not negotiate at all.. which is a big mistake because I ended up accepting 1 level below my grade... never do that.. because Dell looks for external hires so they can bring them in at a lower grade
Helpful Interview?
Yes |
No
Problem with this interview?
SSR at Dell
Accepted Offer – Reviewed Apr 29, 2013
Interview Details – Pretty standard process.
Negotiation Details – Typical.
Helpful Interview?
Yes |
No
Problem with this interview?
Client Field Tech Senior Associate at Dell
Accepted Offer – Interviewed in Carolina, SC Jan 2009 – Reviewed Apr 26, 2013
Interview Details – This company follows a script with predefined questions.
Interview Question – Usually Tech related or how you handle difficult customer. Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
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Dell – Why Work for Us?
The focus in Dell for our team members is very much on creating an environment where every individual can be their best and do their best work in service of our customers. Our philosophy toward people is to "build… — Full Overview
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