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Dell Enterprise Technical Support Senior Analyst Interview

Posted Nov 28, 2012

Accepted Offer – Interviewed in Oklahoma City, OK – Reviewed Nov 28, 2012

Interview Details – I initially applied online and did not hear anything back until 6 months later I got a phone call to setup an interview. Their interviews typically consist of the direct manager you would be working under along with their technical team lead. They'll ask you a series of situational questions ("Give me and example of when..."), so be sure to have plenty of good examples thought of beforehand. The more specific you are about your story, the better. In your answers, they're looking for the Issue, what actions you took and your thought process for those actions along with what the resolution was. Then the team lead will ask you a series of technical questions relating to your position.

Interview Question – Why are manhole covers round?   View Answer

Negotiation Details – I didn't try to negotiate, I was happy with the offer.

Other Details - I applied online

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