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Dell Resolution Specialist Interview Questions & Reviews

Updated Apr 29, 2014
Updated Apr 29, 2014
4 interviews

Interview Experience

Interview Experience

50%
25%
25%

Getting an Interview

Getting an Interview

50%
33%
16%

Interview Difficulty

3.2
Average

Interview Difficulty

Hard

Average

Easy

4 Candidate Interview Reviews Back to all interviews

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Resolution Specialist Interview

Anonymous Employee  in  Nashville, TN
Anonymous Employee in Nashville, TN
Application Details

I interviewed in-person. The process took 2 weeks - interviewed at Dell in August 2010.

Interview Details

I was already an employee and was interviewing for another position within the company.

No Offer
Negative Experience
Difficult Interview

Other Interview Reviews for Dell

  1.  

    Resolution Specialist Interview

    Anonymous Interview Candidate  in  Gurgaon, Haryana (India)
    Anonymous Interview Candidate in Gurgaon, Haryana (India)
    Application Details

    I interviewed through other source. The process took a day - interviewed at Dell in September 2010.

    Interview Details

    The interview is very thorough and will test you on every aspect of ur leadership as well as analytical skills u have to know yours numbers very well and should be ready to answer questions related to situation handling and how to tackle numbers as an individual and on team as well as process level

    Interview Questions
    Accepted Offer
    Positive Experience
    Difficult Interview
  2.  

    Resolution Specialist Interview

    Anonymous Interview Candidate  in  Gurgaon, Haryana (India)
    Anonymous Interview Candidate in Gurgaon, Haryana (India)
    Application Details

    I interviewed through a recruiter. The process took a day - interviewed at Dell in May 2011.

    Interview Details

    The first round includes just a general phone call to check if you can speak the language of the process being hired for, You can give as many interviews if you do not clear the first time, feedback is given, the second round is a computer monitored round checking to see if your able to listen,understand and replicate,The Last round depending on your process is as average if in a tech process than in a care process, Office life is made worth living as it has Calling however to break that floor activities, interacting with managers and other seniors serves as a boon and the diffrent sessions with people at way higher posts to understand what they started from and how to progress as well as feedback is really considered important and people really take it seriously

    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Resolution Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed through a recruiter. The process took a day - interviewed at Dell in January 2011.

    Interview Details

    The interview went well. They followed a very good procedure and made it less complicated.. I was done within a day and had the offer letter the very next day.

    Interview Questions
    Negotiation Details
    No negotiation was done
    Accepted Offer
    Neutral Experience
    Average Interview

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