Dell Technical Support Executive Interview Questions & Reviews

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Received and Accepted Offer

Interviewed Mar 2010 in Hyderabad (India) (took 2 days)

Typically, one will be interviewed by a HR rep. first will be a get to know round followed by Technical interview, written test on Communications and technical subject then an operations round for ability check and then the Process manager interview mostly concerning to your team play capabilities and retainability tests and finally senior HR round for negotiations...which for a fresher would be a one way map and for an experience candidate...a choice.

Interview Questions

Tell us any imp. incident in your life that made you to manage things differently that you never expected them and how did you faced it.

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How would you picture yourself in future with Dell when asked to work under pressure for longer periods.

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Negotiation Details

The offer for freshers would b competetive....however it again depends on individual's confidence on one's abilities. And for experienced persons...take it or leave it.

Other Details

I got the interview through a Staffing Agency and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test, a Drug Test and a Background Check.