Delta Air Lines Interview Questions

Updated Sep 2, 2015
827 Interview Reviews

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  1.  

    Flight Attendant Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 3 weeks. I interviewed at Delta Air Lines (Atlanta, GA) in August 2015.

    Interview

    Online application followed by a digital interview (one-way, recorded and uploaded) and then a face to face interview with job offer. Personality assessment (two) included in the online application before digital interview invitation was extended. All contact via email (but I lived in another country at the time)

    Interview Questions

    • Typical STAR questions. Tell me about a time when .... think customer service and team work questions.   Answer Question
  2.  

    Flight Attendant Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Delta Air Lines in August 2015.

    Interview

    I applied/submitted my resume online. Less than a week later I got an email asking to complete an online assessment. A day or two after, they sent me a link to complete an online application. Once I did that, I got an email a week or so later telling me I got selected for a one-way video interview. I completed the 5 question interview but I'm still waiting to here the outcome as to whether or not I will get a face to face interview.

    Interview Questions

    • The 5 questions asked were in STAR format so expect to answer then the same way. Tell me about a time you went above and beyond Tell me about a time you had to work with someone that had a difficult personality Tell me about a time you worked on a team and someone wasn't doing their share of the work Can't remember the others but they were very similar   Answer Question
  3.  

    Flight Attendant Interview

    Anonymous Interview Candidate in Lindale, TX
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Delta Air Lines (Lindale, TX) in August 2015.

    Interview

    Lasted about three weeks, culminating in a brutal video interview that had technology issues you had no control over. I thought the process up to this point was good but they need to change the video interview process.

    Interview Questions

    • Name a time when someone on your team did not do their part. How did you handle this and what was the result?   Answer Question
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  5.  

    Flight Attendant Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at Delta Air Lines in August 2015.

    Interview

    I applied online through a referral, heard back within a week asking me to do an interview through the HireVue app. Which I had 3 business days to complete. Through the app, they ask you a series of 5 questions asked through a video pre-recorded by other flight attendants. You have 30 seconds to think of your answer and then 2 minutes to say your answer. About a week later, I received an email asking me to have my passport and travel documents ready for a few more questions. They called the same day but I missed the call. This was today. Hopefully I will hear from them soon! Most of the questions were all here on this site.

    Interview Questions

    • Tell us about a time when you had to work with someone with a difficult personality. What made this person difficult and how did you handle it? What were the results?   Answer Question
  6.  

    Flight Attendant Interview

    Anonymous Interview Candidate in Atlanta, GA
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Delta Air Lines (Atlanta, GA) in August 2015.

    Interview

    Completed the Online Assessment, Recorded Video interview, and Phone Screening. Waiting to hear from Delta about a face-to-face interview. Was told that I would receive an email in the next 10 days.

    Interview Questions

    • Name a time when you worked with someone with a difficult personality.   Answer Question
  7.  

    Flight Attendant Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Delta Air Lines in August 2015.

    Interview

    I applied a flight attendant of Delta airline on Aug 10th 2015 through the online. After online application they sent me personal assessment and then I am waiting for next step. when can you hear the video interview?

    Interview Questions

  8.  

    Flight Attendant Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Delta Air Lines in August 2015.

    Interview

    Video Interview was quick and efficient. Participants on glassdoor prepared me for the process, time and gave examples to questions that were asked. The overall experience was positive and I hope to come back prepared and confident in the video interview. The process with a video interview is new to me as I am old school and feel more confident in a face to face interview process. I was uncomfortable with the video interview talking to my computer which I am sure played a huge part as to why I was not selected.

    Interview Questions

  9.  

    Flight Attendant Interview

    Anonymous Employee in Fort Lauderdale, FL
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 3 days. I interviewed at Delta Air Lines (Fort Lauderdale, FL) in August 2015.

    Interview

    I applied online this past Sunday, Aug. 23rd and received an email assessment the next morning, the 24th. By the 25th, I received an email inviting me to take an online digital interview. This was my first time but Glassdoor helped with being prepared. You should dress just like you're going to a regular interview and behave the same way. It is timed 3 minutes and gives you 30 seconds to prepare after showing a video of a Delta employee asking the question. This is as far as I've come, but given the speed of my responses back from Delta, it looks like they are working fast for this set of face to face interviewers. Good luck everyone!

    Interview Questions

    • Give an example when you faced with a difficult task. What was the task and how did you handle it?   1 Answer
    • Give an example when you had to take initiative and get things done before being asked. What was the issue and how did you get it done?   Answer Question
    • Give an example of when you had to work with a difficult personality. Why were they so difficult and how did you handle it.   Answer Question
  10. Helpful (35)  

    Customer Service Agent Ready Reserve Interview

    Anonymous Interview Candidate in Indianapolis, IN
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Delta Air Lines (Indianapolis, IN) in April 2015.

    Interview

    I applied beginning of April. Completed all of the online assessments. Was told I would hear from a recruiter shortly. A week later I got the email to submit the digital interview. Make sure you take the time do complete the practice questions. If you're nervous, this will calm your nerves and give you the chance to practice your answers. I got the email yesterday that they had received my interview and would be in touch regarding the outcome, but also stated to be patient due to the high number of applicants. Waiting to hear back!

    Interview Questions

    • Describe a time when you had to deal with someone who was difficult, upset, or distressed. What was the situation? What actions did you take and what were the results?   Answer Question
    • Describe a time when you had to work as part of a team to accomplish a task or goal. What was the situation? What was your role? What actions did you take and what were the results?   Answer Question
    • Give an example of a time where you were in a high stress or high pressure situation. What was the situation? What actions did you take and what were the results?   Answer Question
  11. Helpful (7)  

    Flight Attendant Interview

    Anonymous Interview Candidate in Atlanta, GA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2+ months. I interviewed at Delta Air Lines (Atlanta, GA) in July 2015.

    Interview

    On May 31st, I received the referral email and I completed the application on line. I was sent a separate email stating I needed to complete an assessment which took about 15-20 minutes. Received an email from HireVue June 2nd to complete a digital interview. On June 25, I received an email from Delta thanking me for recording the digital interview and that I'd be receiving a phone call within the next week to 10 days between the hours of 9a-9p. I received the call on June 26th: she asked for my passport number and expiration date, gave me a little information about the company and invited me to a face to face. On June 29, got an email from FAscheduling asking me to choose a time/date for the face to face. I got my second choice, Monday, July 13th at 7:30am. On July 8th, I received an email containing driving instructions, badge for the day, and parking details. Day of the interview Monday, July 13th: You will meet in the lobby with other candidates, someone from HR will come down with clear folders asking you to place your passport, drivers license, and a copy of the application in it. Next, you all will go upstairs and will be placed in to groups A,B, and C. I was in Group A, so I had the face to face first with a Flight Attendant and someone from HR. Follow the STAR method for the 6 questions you will be asked and make sure they're all customer service related. Next, my group went to Destination Delta where they tell you where the bases are located, training (lasts 7 weeks), pay (starting pay is $23.28/hour & you max out at $53.52/hour), guaranteed 10 days off per month, probation is 6 months, expect to fly every weekend and holidays and a minimum of 6 on call days per month. Third, was fire side chat where you pick a blue card and read/answer the question on it. During the fire side chat, they will take 2-3 people to have their photos taken and to do the jump seat test and reach test. Of the 3 groups of about 15 people each, they chose 5 or 6 people for CJO: to me, they all looked young, like 25 or younger. None of two flight attendants in my group that worked for other airlines were chosen. Not sure what they were looking for that day but my recommendation is be yourself and if it's meant to be, your name will be called at the end of the day. If you're on the bus like myself, expect to receive a nice TBNT email in 7-10 days, just like they say you will.

See What Delta Air Lines Employees Are Saying

  Former Airport Customer Service Agent in Raleigh, NC

Pros: “Delta has an outstanding company culture. They give back to their employees and the community. -profit sharing -INCREDIBLE flight benefits -good benefits for full-time employees”“Delta has an outstanding company culture. They give back to their employees and the community. -profit sharing -INCREDIBLE flight benefits -good benefits for full-time employees” – Full Review

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