Delta Air Lines Interview Questions & Reviews
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Updated Apr 27, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 89 ratings 
“Average” Interview
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Interview Experience [?] Based on 89 ratings
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Delta Air Lines has 39,829 connections on Glassdoor
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| 41–50 of 89 Delta Air Lines Interviews | Sort by |
Customer Service Agent at Delta Air Lines
Posted May 11, 2011
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jan 2011 in Atlanta, GA (took 3 days)
I applied online then after that I received an email saying that I had to take a skills test online. I passed that portion and 3 days later I had a phone interview but I never received a call back.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Skills Test.
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Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Agent at Delta Air Lines
Posted May 5, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jan 2011 in Phoenix, AZ (took a day)
I was call by delta to do a phone interview the lady asked me several questions and told me my next step is to complete a online application. Which I did. the next day I got a phonee call to do a face to face interview in phoenix. They gave me a time slot but I wasn't available for that day and they said they will call me next week to schedule but they never did.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
More Delta Air Lines Customer Service Agent Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Agent at Delta Air Lines
Posted May 5, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed May 2011 in Melbourne, FL (took 1 week)
Applied on line, took personality test. Approx 1 week later was contacted via telephone and answered several questions about stress. At end of the interview I was told that I had passed that portion of the process and that I needed to go back to the web site and complete the application process.
Interview Questions
Other Details
The interview consisted of a Phone Interview and a Personality Test.
More Delta Air Lines Customer Service Agent Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Flight Attendant at Delta Air Lines
Posted Apr 20, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Mar 2011 (took 3 weeks)
Two separate online tests, a week or so apart--the first about co-workers' poor decisions & who you would handle those various scenarios & the other one more about my personal experience & job related questions. Passed those two, then had a phone interview & all went extremely well. Then I passed an online language exam (a language which I teach), so I thought that also went well. Rec'd an email the following week stating I was no longer in the running.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Personality Test and a Phone Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Ticketing at Delta Air Lines
Posted Apr 12, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Nov 2010 in Jacksonville, FL (took 3 days)
I applied online and day later I got a call for phone iterview, I tought I did well but they never call me back.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Travel Agent at Delta Air Lines
Posted Apr 4, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Mar 2011 (took 1 week)
I did an application online then was called 5 days later. I guess it wasn't so good because I haven't received and answer.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
ACS at Delta Air Lines
Posted Mar 5, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2011 in Phoenix, AZ (took 1 week)
I was recommend from a current employee and process was initiated with a call from Delta. I spoke with a human resources employee and on the spot had a phone interview. She asked basic questions e.g. Are you over 18? Can you work a flexible schedule? Have you ever committed a felony? Why do you think you would be a good employee? Tell me about a time you went out of your way to help out another customer? etc.
Next step was to complete an online application and customer service survey.
Then I was given a couple choices for interview times and scheduled an in-person interview. Was interviewed by two very kind women, made me feel very welcome. The only question I was thrown off by was Tell me about a time when you had an accident....afterward they explained that the purpose was that accidents happen a lot at the airport and the answer they were looking for was prevention of accidents.
Finally, was offered a Conditional Job Offer at the conclusion of the interview. So, as long as I passed the drug test and agility test (lifting a 50 lb suitcase) I would be able to start training and then start working.
Great company and everyone was so kind and welcoming!
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Flightattendant at Delta Air Lines
Posted Mar 4, 2011
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4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Feb 2011 (took 3 days)
Did the 2 phone interview then they emailed and said i had to copy and past link and there will bw another call
Interview Questions
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Reservation Ans Sales Specialist at Delta Air Lines
Posted Feb 27, 2011
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4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Feb 2011 in Salt Lake City, UT (took 3 days)
I applied for delta on Friday and the following Sunday and a phone interview.
I applied online and they require you to do an personality quiz. After the quiz, it told me my application was successful, and that i could hear from them soon. I know someone else that did the quiz, but got an email saying she was not successful. I guess that's the first step in knowing if you will get a phone interview.
two days after doing the quiz i received a phone call from delta airlines. it was an automated message. it basically said call back this number during these times for further instruction.
About 20 minutes after that call i received and call from the manager at reservations. He asked me if i had time right now or i could call back later. i told him right now was fine. He asked
"Tell me about a time when you had to up-sell?"
"Tell me about a time when you had to sell but had resistance? "
"Tell me three qualities you need when your in sales?"
He then put me on hold. He told me that he is passing it to senior HR, and that i should keep my eye's and ears peeled because i could be getting an email or phone call from them soon.
I don't think i got the job, because i have read other reviews on here and they scheduled an in person interview straight away after the phone interview. By the way i wrote this review 1 hour after the phone interview.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Flight Attendance at Delta Air Lines
Posted Feb 21, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Feb 2011 in Atlanta, GA (took 1 week)
I got a phone interview, and a langauge test.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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