Department for Work And Pensions
3.1 of 5 22 reviews London, United Kingdom 5000+ Employees

Department for Work And Pensions Interview Questions & Reviews in London, England

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Executive Officer Interview

Executive Officer
London, England (UK)

I applied in-person and the process took a day - interviewed at Department for Work And Pensions in September 2009.

Interview Details – I applied for this job by submitting a form to the DWP via email. A few weeks later I received a phone call from Manpower that I have been selected for an assessment and interview somewhere in London. I attended the assessment which consisted of Literacy and Numeracy test. We were 2o altogether but only 6 of us were successful. Afterwards, I attended an interview same day conducted by 2 people, one is a Jobcentre employee and the other probably from Manpower. The interview consisted of just 4 questions based on Customer Focus, and 3 others (can't remember at the moment). The interview went well (I suppose) but unfortunately after 14 days, I received a NO-employment letter from them.

Interview Question – Describe a time when you give a Customer service, what was the outcome and what feedback did you receive?   Answer Question

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