Well, we had an irate customer who wouldn't be reasonable. We decided as a group that the best course of action to take was to give her a full refund.

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KeyBank Overview (KEY)

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Website www.key.com

HQ Cleveland, OH

Industry

Financial Services

Size

15,300+ Employees, $5B+ Revenue

Competitors

Bank of America, U.S. Bank, Citizens Financial Group

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Interview Question for Teller at KeyBank:

Describe a difficult situation you have faced at a former employer, and what steps you and your co-workers took to overcome the difficulty?

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