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Interview Question for Account Management at Infosys:
May 28, 2012

Describe a scenario when you failed in meeting customer expectations and the actions you took as a result.


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May 28, 2012

by Interview Candidate:

"Failed" part of the question surprised me. I answered it by talking about a time when the client made an unreasonable request that would result in missed expectations and how reshaped the client thinking to more practical approach.
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