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J.P. Morgan Licensed Personal Banker Interview Question

I interviewed in Riverside, CA and was asked:
"Describe a situation when you had a difficult customer and how did you handle it?"
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Part of a Licensed Personal Banker Interview Review - one of 2,071 J.P. Morgan Interview Reviews

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first of all i will make the customer silent and make him understand if a customer is angry on which his woprk his nt done opr completeed by the company i will give them d reasons because for wht his or hert work is nt completed on time will make him firt cool and silent and will ask him for a short period of time and will do d work properly dis way will handle d customer
- chanbasappa holi on Jul 5, 2012 Flag Response

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