NCO Financial
2.4 of 5 103 reviews Horsham, PA 500 to 999 Employees

NCO Financial Customer Service Representative Interview Question

I interviewed in Rockford, IL and was asked:
"Describe a situation where you went above and beyond for your customer?"
Tags: experience, customer service, customer care
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Part of a Customer Service Representative Interview Review - one of 22 NCO Financial Interview Reviews

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Situational question aimed at finding out if you have customer service experience and can provide one example of giving exceptional customer service beyond the minimal required. Gives the interviewer an idea of how you relate to the customer and what level of service you believe to be "above and beyond".
- Interview Candidate on Feb 15, 2011 Flag Response

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