NCO Financial
2.4 of 5 103 reviews
www.ncofinancial.com Horsham, PA 500 to 999 Employees

NCO Financial Customer Service Representative Interview Question

I interviewed in Rockford, IL and was asked:
"Describe a situation where you went above and beyond for your customer?"
Tags: experience, customer service, customer care
Add Tags [?]
Answer Flag Question

Part of a Customer Service Representative Interview Review - one of 22 NCO Financial Interview Reviews

Answers & Comments

0
of 1
vote
Situational question aimed at finding out if you have customer service experience and can provide one example of giving exceptional customer service beyond the minimal required. Gives the interviewer an idea of how you relate to the customer and what level of service you believe to be "above and beyond".
- Interview Candidate on Feb 15, 2011 Flag Response

To comment on this question, Sign In with Facebook or Sign Up


Tags are like keywords that help categorize interview questions that have something in common.

Glassdoor is your free inside look at NCO Financial interview questions and advice. All interview reviews posted anonymously by NCO Financial employees and interview candidates.