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UPS Internal Sales Representative Interview Question

I interviewed in Phoenix, AZ and was asked:
"Describe a specific instance where a customer was unhappy with your product or service and how did you handle it."
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Part of a Internal Sales Representative Interview Review - one of 561 UPS Interview Reviews

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As a global leader in package delivery and supply chain solutions, UPS is passionate about innovating new ways to make business work better, from complex international distribution networks to local business deliveries… Full Overview

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