Cigna

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Interview Question

Customer Service Representative Interview

Describe a time in which you may have over-looked a detail

  or details that may have created a problem for a customer, how did you figure out the issue, how did you resolve the issue, and what did you learn from the issue?
Answer

Interview Answer

1 Answer

1

Make sure to go step-by-step. Don't embellish the story, just make it simple.

Interview Candidate on Sep 30, 2013

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