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Starbucks Barista Interview Question

I interviewed in Gaithersburg, MD and was asked:
"Describe a time when a customer or guest left it difficult for you to be civil and in control. Describe how you handled the situation, and what, if any, complications arose from the incident."
Tags: customer service, difficulty
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Apakah jack daniel orang yg humoris?
- Jack Daniel on Oct 11, 2012 Flag Response

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