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Peet's Barista Interview Question

I interviewed in San Francisco, CA and was asked:
"Describe a time when there was a dissatisfied customer: what was the problem, how did you deal with it, and what was the outcome?"
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Answer

Part of a Barista Interview Review - one of 32 Peet's Interview Reviews

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I used a real life example, used names, but still was a little made up.
- Interview Candidate on Nov 12, 2011

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