arvato AG
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www.arvato.com G├╝tersloh, Germany 5000+ Employees

arvato AG Customer Service Representative Interview Question

I interviewed in Sacramento, CA and was asked:
"Describe a time when you had an irate customer and what the outcome of the situation was."
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Part of a Customer Service Representative Interview Review - one of 23 arvato AG Interview Reviews

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I explained about a customer with an Iphone that was unable to get 3G service. The outcome was device replacement and an extended warranty.
- Interview Candidate on Apr 21, 2009 Flag Response

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