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Michaels Stores Replenishment Associate Interview Question

I interviewed in Hurst, TX and was asked:
"Describe a time when you had to deal with a difficult customer, and how did you deal with it."
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Part of a Replenishment Associate Interview Review - one of 268 Michaels Stores Interview Reviews

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I didn't have a specific example, so I just said I would listen to the customer and do my best to help them.

- Interview Candidate on May 11, 2012

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