View All num of num See all Photos Best Buy This employer has taken extra steps to respond to reviews and provide job seekers with accurate company information, photos, and reviews. Interested for your company?Learn More. www.bestbuy.com Profile Unclaimed Overview Reviews Salaries Interviews Jobs Photos Benefits 6.8k Reviews 8.7k Salaries 1.9k Interviews Follow Add Review or Salary Follow Add Review or Salary Interview Question Seasonal Sales Associate Interview Dothan, AL Best Buy Describe a time when you had to deal with an upset customer, and what did you do, what was the outcome? Tags: See more , See less 8 Answer Add Tags Answer Interview Answer 1 Answer ▲ 0 ▼ Upset about bill. Asked to see what the customers true concern was. Found resolution to problem by explaining bill, and how to avoid overages in future, gave one time courtesy credit. Happy customer. Notated account. Interview Candidate on Apr 11, 2012 Add Answers or Comments To comment on this, Sign In or Sign Up.