Work in HR? Unlock Free Profile

Applebee's Hostess Interview Question

I interviewed in Fridley, MN and was asked:
"Describe a time when you received excellent customer service where you felt the employee went above & beyond your expectations?"
Tags: l, interview questions and answers, applebee's interviews, 3 interviews, attitudes of managers
Add Tags [?]

Part of a Hostess Interview Review - one of 191 Applebee's Interview Reviews

Answers & Comments

of 0

At Outback, the server asked my friend how was the dinner? The steak was more well done than he'd preferred. The comment was only intended to bring it to the server's attention since he'd asked. The next thing we knew, the server brought out the manager who apologized and said they were going to make my friend a new dinner. Then they complimented the dinner for free. Surprised at this
service, I told him he should give a fantastic review to that server! As soon as he got home he did this online.

- Interview Candidate on Oct 10, 2012

To comment on this question, Sign In with Facebook or Sign Up

Tags are like keywords that help categorize interview questions that have something in common.