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Travelers Companies Customer Service Representative Interview Question

I interviewed in Knoxville, TN and was asked:
"Describe a time you worked with a team and things didn't go as planned. How did you handle the situation? Describe a time when you were overwhelmed with your workload, and how you handled it. Talk about a time you turned an idea into an accomplishment. Describe a time when you had to make a difficult decision."
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Part of a Customer Service Representative Interview Review - one of 346 Travelers Companies Interview Reviews

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