again, no idea what they are looking for; I described an occasion where I did exactly this and was asked "but you did this in your free time, right?" Reset customer configuration? No..... did not do that in my free time. Best guess --- the technical interviewer was sick that day.

Helpful Answer?

Yes | No

Inappropriate?

To comment on this question, Sign In with Facebook or Sign Up

You might also be interested in: Interview Questions, Technical Support Engineer Interview Questions, Hewlett-Packard Interview

Hewlett-Packard Overview (HPQ)

Hewlett-Packard – Plano – “Headquarter offices of HP Enterprise Services in…”

Hewlett-Packard – US – “HP Palo Alto fitness center”

Website www.hp.com

HQ Palo Alto, CA

Industry

Computer Manufacturing

Size

340K+ Employees, $127B+ Revenue

Hewlett-Packard – Why Work for Us?

The start-up that started it all. Six decades before high tech and dot coms existed, classmates Bill Hewlett and Dave Packard built an audio oscillator in a garage and launched a technology revolution. Today we’re… — Full Overview

Provided by employer [?]

Interviews by Company

Salaries by Company

Tags are like keywords that help categorize interview questions that have something in common.

About Us | Feedback | Help

Glassdoor ® is a registered trademark of Glassdoor, Inc.

Overview

Salaries

Reviews

Interviews

Photos

Jobs

Connections

504 Interview Reviews |

Interview Question for Technical Support Engineer at Hewlett-Packard:

Describe an occasion where you solved a problem by taking the initiative

Answers & Comments (1)

Flag this {0} as inappropriate

Thank you!

Oops!