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PetSmart Bather Interview Question

I interviewed in Monroe, MI and was asked:
"Describe how you would handle this situation without going into too much detail: You're grooming a dog and accidentally cut too short and have to QwikStop the nail. The customer is very upset, what would you say?"
Tags: behavioral, situation
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Part of a Bather Interview Review - one of 315 PetSmart Interview Reviews

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I would describe to the customer what happened and apologize for my mistake.
- Interview Candidate on Sep 12, 2012 Flag Response

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PetSmart – Why Work for Us?

Company Information PetSmart, Inc. (NASDAQ: PETM) As the largest specialty pet retailer of services and solutions for the lifetime needs of pets, we employ approximately 52,000 associates and operate 1,278 stores and… Full Overview

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