Desjardins Financial Security
Desjardins Financial Security Interview Questions & Reviews in Toronto, ON
Getting an Interview
Trading Assistant Interview (Positive Experience; Average Interview)
I applied through other source and the process took a day - interviewed at Desjardins Financial Security in June 2011.
Interview Details – A phone call with basic fit questions, why do you want to do this, why are you a good fit, and basic discussion about the markets in general to test how into it you are. Really nice people.
Very Easy Interview
Telephone Service Representative Interview (Neutral Experience; Very Easy Interview)
I applied online and the process took a day - interviewed at Desjardins Financial Security in January 2009.
Interview Details – Applied online, recieved a call to come in for an interview. It consisted of a online test on call centre skills, typing a business letter and an interview with team leader and director. Asked 5 behavioural questions about customer service, conflict, dealing with difficult situations. Director and Team Leader were easily distracted and went off topic, interview is more like a friendly conversation
Negotiation Details – no scope for negotiation, HR asks for salary expectation range and then a middle point is offered to employee. HR did not care to specify a proper range and was quite dishonest and evasive about quoting a range. Resulted in me quoting a salary that was industry avg but quite low for this company. Hr was not proactive enough to reconize the value of the applicant and adjust salary as required. Heavy bias towards French speakers.