Desjardins Interview Questions in Toronto, ON

2 Interview Reviews

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  1.  

    Trading Assistant Interview

    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took a dayinterviewed at Desjardins (Toronto, ON (Canada)) in June 2011.

    Interview

    A phone call with basic fit questions, why do you want to do this, why are you a good fit, and basic discussion about the markets in general to test how into it you are. Really nice people.

    Interview Questions

  2. Helpful (1)  

    Telephone Service Representative Interview

    Accepted Offer
    Neutral Experience
    Easy Interview
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took a dayinterviewed at Desjardins (Toronto, ON (Canada)) in January 2009.

    Interview

    Applied online, recieved a call to come in for an interview. It consisted of a online test on call centre skills, typing a business letter and an interview with team leader and director. Asked 5 behavioural questions about customer service, conflict, dealing with difficult situations. Director and Team Leader were easily distracted and went off topic, interview is more like a friendly conversation

    Interview Questions

    • How do you deal with a difficult customer?   1 Answer
    • How do you deal with change   1 Answer

    Negotiation

    no scope for negotiation, HR asks for salary expectation range and then a middle point is offered to employee. HR did not care to specify a proper range and was quite dishonest and evasive about quoting a range. Resulted in me quoting a salary that was industry avg but quite low for this company. Hr was not proactive enough to reconize the value of the applicant and adjust salary as required. Heavy bias towards French speakers.

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