DialAmerica

  www.dialamerica.com
  www.dialamerica.com

DialAmerica Customer Service Agent Interview Questions

3 Interview Reviews

Interview Experience

Interview Experience

33%
33%
33%

Getting an Interview

Getting an Interview

72%
27%

Interview Difficulty

1.7
Average

Interview Difficulty

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Customer Service Agent Interview

Anonymous Interview Candidate in Fairlawn, OH
Anonymous Interview Candidate in Fairlawn, OH
Application Details

I applied online – interviewed at DialAmerica in January 2013.

Interview Details

I applied online and sent my resume they called me the next day for an interview that was on the following day. they asked me basic employmeny questions and made me read a script to see if i was qualifed for the job. they called me an hour after the interview and offered me the job.

Interview Questions
  • they were all easy just basic interview questions   View Answer
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for DialAmerica

  1.  

    Customer Service Agent Interview

    Anonymous Interview Candidate in New Port Richey, FL
    Anonymous Interview Candidate in New Port Richey, FL
    Application Details

    I applied through other source. The process took a dayinterviewed at DialAmerica in November 2010.

    Interview Details

    Pretty simple I was asked to read a script and if you can read they'll hire you, and somewhat train you, you get more training from core agents than some of the Team Leaders that will tell you "That was a good sale, but we have some things to work on. Not to mention it's always the way you said it, they can do better.

    Interview Questions
    • From my interviewer, How do you feel about reading this 75-100 times a day?   View Answer
    Negotiation Details
    There is no negotiating your sales ability writes your paycheck.
    Accepted Offer
    Neutral Experience
    Easy Interview
  2.  

    Customer Service Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at DialAmerica in October 2011.

    Interview Details

    I had a phone interview first, then it took me about a month to get in for a face-to-face interview.

    In the face-to-face interview, the questions asked threw me off gaurd. She asked me if i had applied anywhere else and where i applied. is that appropriate?

    Interview Questions
    • Have you applied anywhere else and where?   View Answer
    • Name a time when you sacrificed for the company you work/worked for.   View Answer
    No Offer
    Negative Experience
    Average Interview

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