DialAmerica Interview Questions & Reviews
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Updated May 14, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 11 ratings 
“Easy” Interview
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Interview Experience [?] Based on 11 ratings
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| 1–10 of 11 DialAmerica Interviews | Sort by |
Senior Product Manager at DialAmerica
Posted May 14, 2012
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Aug 2010 in San Diego, CA (took 3 days)
Very relax & friendly atmosphere with people from different background. I really got along with all five of my interviewers and felt positive about my responses. Although I thought I was a great match for the position (based on the job description), I was told later on that the company has decided to find another candidate with a very specific industry experience, which I did not have.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, a Presentation and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Call Center Agent/Outbound Sales at DialAmerica
Posted Feb 17, 2012
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2012 in Jacksonville, FL (took 2 days)
This interview was such a pleasure because it was straight forward and easy. I applied online and the online application has this personality test component which has about 98 questions that assess how you might respond to certain situations. In person interview has a simple computer data-entry tutorial, then the 1 on 1 interview with the employee coordinator and it was basically asking about previous experience and ability to handle customers. Then they just want to see if you can work the hours. Very simple and enjoyable. I start training next week. I get annoyed with jobs that make you jump through hoops. This was a piece of cake.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Personality Test, a Skills Test and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Agent/Mentor at DialAmerica
Posted Dec 15, 2011
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed May 2011 (took 3 days)
I got a phone call about a week after submitting my application. I was asked some general questions like how many states were in USA, if I could list popular credit card companies, etc. Then, I was scheduled to come in for an in-person interview. The lady in HR seemed friendly and had been with DialAmerica for a long while. I was impressed that she had worked her way up from being an agent to working in an office.
Interview Questions
Negotiation Details
No negotiation. I worked a shift with a fixed pay rate and that was that. Make sure you can pick your hours wisely. They frown heavily on calling out/in because they need to assure their clients that X amount of people are always available to take calls. If they fall below that guaranteed number, they could get in trouble.
Other Details
I Applied Online and the interview consisted of a Background Check, a Skills Test, a 1:1 Interview and a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Telemarketer at DialAmerica
Posted Dec 13, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Nov 2011 (took 4 days)
They were nice niough, but vague and unprepared. Kept me waiting for over an hour there because they couldn't get their own testing computer tp work. Finally, they asked me to take the test at home.
Interview Questions
Negotiation Details
There was no negoitation. T'was take-i-or-leave-it.
Other Details
The interview consisted of a Skills Test and a 1:1 Interview.
More DialAmerica Telemarketer Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Agent at DialAmerica
Posted Nov 30, 2011
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Oct 2011 (took a day)
I had a phone interview first, then it took me about a month to get in for a face-to-face interview.
In the face-to-face interview, the questions asked threw me off gaurd. She asked me if i had applied anywhere else and where i applied. is that appropriate?
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Teller at DialAmerica
Posted Sep 17, 2011
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Jul 2011 (took a day)
My last interview was mediocre. I was there to try to find employment other that my current job. The telephone interview was the standard phone interview and I was supposed to have a second interview the following week but the pay rate was lower that what I currently make.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales at DialAmerica
Posted Jul 19, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jun 2009 (took a day)
The interview process was very easy. They only ask you to do a phone test. Then if they like your phone abilities, then you basically get the job. Anyone can get hired at Dial America. Don't do it unless your like in high school and need a job. It really is not that easy to try to get people to buy scholastic books or book ITT appointments. It's very redundant, boring, although the people are nice and the managers are cool, and have been working there for a long time now. And if you don't make quota on a low volume call day, you are likely to be sent home.
Interview Questions
Negotiation Details
Nothing was negotiable, especially since everyone who works there do not have a degree unless they are like CEO/President status. It's 8 bucks an hour an you do not get raises cause they offer commission.
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Call Center at DialAmerica
Posted May 12, 2011
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4.0
Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Mar 2011 (took 2 days)
Very basic interview, however the day I was there the hiring manager was out, so I was to be interviewed by another manager.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Telephone Sales Representative at DialAmerica
Posted May 12, 2010
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2009 (took a day)
It was really quick and straight forward. They asked some questions and then gave a quick test of your telephone sales ability(a fake sales call).They told me about base hourly pay and commission. Then I was hired.
Interview Questions
Negotiation Details
I was able to get flexible hours,. They were able to work around my schedule to an extent.
Other Details
The interview consisted of a Skills Test and a 1:1 Interview.
More DialAmerica Telephone Sales Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Telemarketer at DialAmerica
Posted Jan 15, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2009 (took a day)
Fill out application; in-person interview.
Interview Questions
Negotiation Details
There is no negotiations.
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview and a Phone Interview.
More DialAmerica Telemarketer Interviews
Helpful Interview?
Yes |
No
Inappropriate?
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