3.2 of 5 213 reviews
www.dialamerica.com Mahwah, NJ 1000 to 5000 Employees

DialAmerica Senior Team Leader In Call Center Environment Interview Questions & Reviews

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Senior Team Leader In Call Center Environment Interview

Senior Team Leader In Call Center Environment
Orlando, FL

I applied through an employee referral and the process took a day - interviewed at DialAmerica in May 2012.

Interview Details – interviewed for a Senior Team Leader (Shift Manager) position. Right off I noticed the casual and welcoming atmosphere. Management very friendly and down to earth. Somewhat on the "lower end" of corporate though, So be aware, nothing high end or fancy. The call center is in a strip mall.

Interview Question – You obviously tend to earn a higher income then what we can offer, why do you want to work here?   View Answer

Reason for Declining – I declined because by the end of the interview I realized I would not be happy or utilizing my best skills often enough....working direct, in person...with clients. This position is strictly operations and managing people that make $8 an hour...challenge for sure.

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