Dialogue Marketing Customer Service Representative Interview Questions & Reviews

4 interviews

Interview Experience

Interview Experience

25%
75%
0%

Getting an Interview

Getting an Interview

75%
25%

Interview Difficulty

2.2
Average

Interview Difficulty

Hard

Average

Easy

4 Candidate Interview Reviews Back to all interviews

Sort: Popular Date Difficulty

 

Customer Service Representative Interview

Anonymous Interview Candidate  in  American Fork, UT
Anonymous Interview Candidate in American Fork, UT
Application Details

I interviewed in-person. The process took a day - interviewed at Dialogue Marketing.

Interview Details

No comment

Negotiation Details
No comment
Accepted Offer
Neutral Experience
Easy Interview

Other Interview Reviews for Dialogue Marketing

  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Troy, MI
    Anonymous Interview Candidate in Troy, MI
    Application Details

    I interviewed online. The process took 1 week - interviewed at Dialogue Marketing in October 2013.

    Interview Details

    Hiring Process was precise, interviewer very professional and unbiased, excellent line of questioning to reveal qualifications to the job. Should begin allowing the trainer & supervisor also sit-in on the interview (they are too busy with never-ending hiring/firing for that). Since the trainer can take an instant dislike for personal reasons and never let you go beyond the training room.

    Interview Questions
    • Most difficult question is always
      "where do you see yourself in 5 years?" First if you dont know the way the company operates and how strict they enforce things like yawning in the training room, or not asking enough questions, or behaving differently than you look, it doesnt matter about even a year from now let alone 5 years. How does the company advance? What criteria must be met for advancement? How long is the contract with the client expected to last? What happens to the new staff you're hiring now if the contract ends? Are current employees offered other positions on other client products/services within the company or just released as soon as the contract ends with that client? These are things I usually have to get wind of before foolishly making projections that don't even exist in the company.
        Answer Question
    Negotiation Details
    Ask if they are hiring for promotional sales incoming calls. If so then when the promotional is over, out of the 20 they hired they only keep the top 5 performers to fill seats of people they fired from other client work areas. They use you and lose you. No negotiations exist.
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Customer Service Representative Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online. The process took 3 days - interviewed at Dialogue Marketing.

    Interview Details

    Applied online. Call back within 5 mins. Setup interview for 2 days later. To my surprise it was a group interview. Asked very weird questions. It was more of evaluation of speech skills than actually getting to know your skills as a worker.

    Declined Offer
    Neutral Experience
    Easy Interview
  3.  

    Customer Service Representative Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    The process took a day - interviewed at Dialogue Marketing in April 2010.

    Interview Details

    on the phone hired the next day.

    Interview Questions
    Reasons for Declining

    too far

    Declined Offer
    Neutral Experience
    Easy Interview

Worked for Dialogue Marketing? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.