Dick's Sporting Goods
Dick's Sporting Goods ASSISTANT STORE MANAGER Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Sales Associate (52)
- Cashier (29)
- Store Manager (11)
- Customer Service Specialist (8)
- Footwear Sales Associate (7)
- Merchandising Training Program (7)
- Lodge Sales Associate (6)
- Sales Manager (6)
- Administrative Assistant (5)
- Associate (4)
- Sales Support Manager (4)
- Golf Associate (4)
- Cashier/Customer Service (4)
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- Apparel Associate (3)
- Assistant Store Manager (3)
- Intern (2)
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- Sales Lead (2)
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- Management Trainee (2)
- Customer Engagement Specialist (2)
- Footwear Sales (2)
- Running Specialist (2)
Assistant Store Manager Interview (Negative Experience; Average Interview)
I applied online and the process took 2 weeks - interviewed at Dick's Sporting Goods in November 2013.
Interview Details – I had a phone interview several months before a new store was opening. The interview lasted about a hour. The person that interviewed me told me she would keep me advised and promised to call me. She never did and never returned my phone calls.
Interview Question – Tell me what you did to increase sales at your current position. View Answer
Very Easy Interview
Assistant Store Manager Interview (Negative Experience; Very Easy Interview)
I applied online and the process took 4+ weeks - interviewed at Dick's Sporting Goods in June 2013.
Interview Details – A complete waste of time. I was originally interviewed and felt I would have been hired by the Store Manager and DM. One month goes by and I am asked to interview again with two additional Managers. I then find out the original manager has left the company and I was on the short list. These two had made up their minds about me within the first two minutes. Having over 20 years experience in retail management, I felt my age was a deciding factor in my bad experience. When I asked insightful questions such as, "What department do you feel has the most unrealized potential?" These two proceed to tell me that Softlines is their top producer. What??? Maybe if I worded the question differently they may have understood. This is the top management on the front line? Both with less than 3 years in management and the company. Or how about the perplexing question I posed,"How do you deal with your work and life balance?" This resulted in simple blank stares and a shrug of the shoulders.
Interview Question – How do you handle an angry customer? View Answer
Assistant Store Manager Interview (Negative Experience; Difficult Interview)
I applied through an employee referral and the process took 6 weeks - interviewed at Dick's Sporting Goods in April 2012.
Interview Details – Got nothing but runaround from DM. DM wouldn't give me any straight answer or feedback. I was later told inter-friction with the Store Manager was the reason DM wouldn't approve me for position. Several highly qualified candidates and employees have been caught in this power play politics. No wonder this region has poor customer service numbers.
Interview Question – No difficult questions asked. Answer Question
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