Dick's Sporting Goods Interview Questions

Updated Sep 1, 2015
437 Interview Reviews

Interview Experience

Interview Experience

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Candidate Interview Reviews

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  1.  

    Footwear Sales Associate Interview

    Anonymous Employee in Utica, MI
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Dick's Sporting Goods (Utica, MI).

    Interview

    I applied online and received a call about a week later to come in for an interview. The interview was very straight forward and basic interview questions were asked such as strengths and weakness. There were a few situational questions asked as well. Two days after the interview I got a call saying I got the job. I began training that week.

    Interview Questions

    • Describe a situation where you faced a challenge and how did you overcome it?   Answer Question
  2. Helpful (11)  

    Sales Associate Interview

    Anonymous Employee in Staten Island, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Dick's Sporting Goods (Staten Island, NY) in May 2015.

    Interview

    The interview went fairly smooth. The process took about 2 weeks. I applied online, and 2 weeks later, I got called in for an interview. The managers were very nice and welcoming. I had an interview with the soft lines manager, and then the general manager. He hired me on the spot.

    Interview Questions

    • What's your favorite sport and why?   Answer Question
    • Tell me about a time where you went above and beyond for a customer.   Answer Question
    • Tell me about a time where you had to encourage someone at work or at school.   Answer Question
    • Why do you want to work for This company?   Answer Question
    • Tell me about a time where you had a difficult customer, how did you deal with it?   Answer Question
  3. Helpful (1)  

    Unknown Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 3+ months. I interviewed at Dick's Sporting Goods in June 2015.

    Interview

    The process was the worst I have experienced job hunting. I applied in March and just heard back from this place. Those interviewing had no idea what job I applied for. I had and still have no idea either as the job I originally applied for was filled back in March. All behavioral questions and questions about sports as its a sporting goods store.

    Interview Questions

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  5. Helpful (1)  

    Senior Space Planner Interview

    Anonymous Interview Candidate in Pittsburgh, PA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Dick's Sporting Goods (Pittsburgh, PA) in June 2015.

    Interview

    Was contacted regarding a Senior Space Planner role I applied for. Had a standard getting to know you call with HR. Followed up with a phone interview with the hiring manager which last 5 minutes with no questions asked about my qualifications - entire discussion was about her cousin and that she happened to go to the same college I graduated from. Surprisingly, I was flown out for an interview (all the logistics of this were well-handled) costing me a few days of work. Half hour interview each with HR and 2 hiring managers of two different departments. Upon arriving, was wondering if I was interested in other jobs at the company other than the one I applied for. None of the interviewers had read my resume beforehand and asked random questions about jobs I held 15 years ago. I had heard really good things about this company but I would not have accepted even if offered. Corporate campus is beautiful and feels like a health-club/resort. However, I would just make sure that you know that the job you are interviewing for is the same one you applied for and that you do a better job of setting expectations, especially if you are traveling.

    Interview Questions

    • Tell me about yourself? Walk me through your resume? Name a strength and weakness? What do you do at your job? (Very basic questions)   Answer Question
  6.  

    Cashier Interview

    Anonymous Employee in Loveland, CO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Dick's Sporting Goods (Loveland, CO) in June 2015.

    Interview

    I applied online. Got a call the next week for an interview. When I first got there, I took a survey that was about 10 minutes long and asked many questions about stealing and drug usage. After that, I had an interview with the cashier department manager, who asked me to come back and talk with the store manager the next day. I had a short interview with the store manager, and got a call later that day offering me the job.

    Interview Questions

    • Describe a time where you were faced with a difficult customer? What did you do and what was the outcome?   Answer Question
    • What sport are you passionate about?   Answer Question
    • Describe a time when you filled a leadership role and what was the outcome?   Answer Question
  7.  

    Administrative Assistant Interview

    Anonymous Interview Candidate in Highland, IN
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Dick's Sporting Goods (Highland, IN) in June 2015.

    Interview

    They conducted two interviews with me. Both were the EXACT same questions but with different people. The interview was easy and very casual. I didn't feel nervous or intimidated.

    Interview Questions

    • Name a time you gave or received excellent customer service   Answer Question
  8.  

    Sales Associate/Cashier Interview

    Anonymous Employee in Topeka, KS
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Dick's Sporting Goods (Topeka, KS) in June 2015.

    Interview

    Apply online, then follow up with a visit so that they can put a face to a name. The interview was very laid-back when it finally got scheduled, but I did have to follow up to get to an interview appointment. My suggestion is to go back a few times, talking to the manager of your area and the store manager. Catch them when they are out on the floor, if possible, and get the name of the person in charge of the area you're applying for.

    Interview Questions

    • They asked me to tell them about a bad experience I have had as a costsumer.   1 Answer

    Negotiation

    I'd look on Glassdoor at the info on pay and be prepared with the info that you understood x position made x number an hour. They'll probably say not in their particular market but it's worth a shot.

  9. Helpful (4)  

    Store Manager Interview

    Anonymous Interview Candidate in Fremont, CA
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Dick's Sporting Goods (Fremont, CA) in May 2015.

    Interview

    5 step process consisting of recruiter, DM, RVP loss prevention, RVP HR, RVP operations. Phone interviews were very in depth, covering challenges, multiple weaknesses and how you can overcome them.

    Interview Questions

    • Give me an example of a decision you made that didn't work, and how did you overcome it?   Answer Question
  10.  

    Team Sports Sales Associate Interview

    Anonymous Interview Candidate
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Dick's Sporting Goods.

    Interview

    The interview was the usual. Went through two interviews and they both were pretty similar. They basically asked about customer service and when did i experience difficult customers. One of the managers that interviewed me was not as professional because of the way he exhibited his body posture. His feet were up on his desk while he was listening to me talk.

    Interview Questions

    • What did you do when you experience difficult customers. Why are you interested.   Answer Question
  11. Helpful (2)  

    Cashier Interview

    Anonymous Employee in Oak Brook, IL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Dick's Sporting Goods (Oak Brook, IL) in May 2015.

    Interview

    The interview process was easy...went through a total of 2 interviews and was offered the job at the end of the second one. I actually got offered the cashier job in addition to a job as a tennis sales associate, and I had had no prior retail experience...only customer service experience. They are really looking for people who are confident and have a passion for sports. Starting salary he offered me was $9.50 an hour.

    Interview Questions

    • Name a time you encouraged somebody. When have you delt with a difficult customer? What do you think the hardest part about working the cashier position would be? Name a time you failed to complete a project at work or school. How do you gain somebody's trust? Favorite sport and why? When have you gone above and beyond for a customer? What would you do in an uncomfortable situation with a customer? Describe previous work experience.   Answer Question

See What Dick's Sporting Goods Employees Are Saying

  Current Sales Associate in Washington, DC

Pros: “Fun environment to work in! Most of the associates are there because they are passionate about sports.”“Fun environment to work in! Most of the associates are there because they are passionate about sports.” – Full Review

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