Glassdoor is your free inside look at Dillard's interview questions and advice. All 124 interview reviews posted anonymously by Dillard's employees and interview candidates.
No Offer – Interviewed in Virginia Beach, VA Apr 2012 – Reviewed May 17, 2013 New
Interview Details – Not much was actually asked of me, basically wanted to know how much experience I had in customer service and retail and if I was willing to work with a sales goal.
Interview Question – Do I know the history of Dillard's and some of their "private label brands" Answer Question
Accepted Offer – Interviewed in Oxford, AL Sep 2010 – Reviewed May 10, 2013 New
Interview Details – Met with the Associate Manager and was invited to join the team. Was told when to return, what to wear and what would be expected of me. Was also told what my salary would be. This lady quit two weeks after I began work at Dillard's.
Negotiation Details – I was told that i would start at $10 an hour, and would increase to $11 at the end of one year if my sales met their goal established for me.
Declined Offer – Interviewed in Sugar Land, TX Feb 2013 – Reviewed May 2, 2013
Interview Details – initial interview with a department manager, second interview with store manager.
Reason for Declining – offered new position with a different company
Accepted Offer – Interviewed in DFW, TX – Reviewed May 1, 2013
Interview Details – Gave good eye contact, sold my skills, kept focus on the questions. I basically sold my employer why she should hire ME! Advice though if you are shy, you probably at most have a slim chance at getting hired.If you are shy i might ad practice your talking skills before going for an interview on a loved one or someone who is a great listener or mentor. they expect you to Be aggressive! You are selling yourself. Be confident. The whole point is this is selling and they want you to make your numbers if they hire you.. you wont make your goals if you don't have what it takes to get them interested in what it is you are selling.You are ringing your own clients and handling their merchandise as a consultant -or -we were rude if we don't talk with them.. So if we are shy we either don't look people in the eye or have something to hide we are told., customers will think we don't care they will go to someone else-- your compettion. Its a kind of battle but getting to know who we are dealing with offers more insight to what they might be shopping for. So often we hear as associates J"ust looking 'Customers aren't just looking something brought them into Dillardsthey are not just looking.
Interview Question – Give me an example of how you helped a customer from start to finish at (name of previous job here) Answer Question
Negotiation Details – none existant
Accepted Offer – Interviewed in Jul 2009 – Reviewed Apr 30, 2013
Interview Details – I interviewed initially for a counter manager job. it was easy. however i had 2 big interviews for promotions that were more stressful
Interview Question – how do you deal with someone who is not only under performing, but is also unteachable? Answer Question
Negotiation Details – not much but if its salary ask for a lot more. because you will work a ton of hours. with no overtime.
No Offer – Interviewed in Pensacola, FL – Reviewed Apr 27, 2013
Interview Details –
I was told of a soon to be open position by someone who already works for Dillard's. The person who told me about the position spoke to the hiring manager about 30 minutes before the following, and was told I could come down and apply.
I went in and filled out their application on their computer (took about 15 minutes, typical job personality questions and job history). When I finished, the application told me to call a number on the phone next to the computer and ask for someone to come down and talk to me. I called and was told I would have to wait thirty minutes as there were no managers (there actually was a manager there, I saw her walk in earlier and although I didn't realize she was a manager at first, she was the one I spoke to after waiting 30 minutes). So I waited 30 minutes and called back, and the person on the other line told me that she would try to send someone down. Twenty minutes later, someone rushes out and simply asks for my name, without greeting me or anything. I told her and she went to print my application (which took about 5 minutes). We went into a conference room and she started "looking over" my application. She said, "Blah, blah, blah..." while she skimmed over it. When I told her that I was referred for a specific position, she went to get the manager for that area (who was the lady I saw walking in earlier). The new manager then realized the application the other manager had printed wasn't even mine, it was for someone named "Jorge" (I'm a girl and my name sounds nothing like that, how could she mess that up?). She printed the right application and brought me to her office. We sat down and she essentially told me that she wouldn't be hiring for the position and would likely just transfer someone from another department. She didn't ask me any questions and just dismissed me.
Overall, it was the most unprofessional experience I have ever had. Considering the reviews from the people who do work for Dillard's, I can imagine it is a terrible place to work.
Accepted Offer – Interviewed in Augusta, GA Mar 2009 – Reviewed Apr 21, 2013
Interview Details – Its been approx. 11 years since I applied, interviewed, & was hired, so many things have changed in that time frame. 1st, most applications are taken from either the store kiosks or from the company's web site. So, I initially applied using a paper application and dropped it off at the store. Then, I was called by a manager for an interview.
Interview Question – There weren't many difficult questions only somewhat about salary rates. Answer Question
Negotiation Details – They started with a lower offer, but came back with a higher rate due to the past rates of pay I had.
Accepted Offer – Reviewed Apr 11, 2013
Interview Details – Applied online, got a call back two days later. Interview with the Opts manager at the time for about 30mins was hired on the spot. I started 10days later.
Interview Question – No difficult questions just the standard interview questions. Answer Question
Accepted Offer – Interviewed in Fort Worth, TX Mar 2009 – Reviewed Apr 2, 2013
Interview Details – submitted resume, had interview with store manager and then area sales manager, then signed paperwork. easy process.
Interview Question – interview was straightforward and easy Answer Question
Negotiation Details – there wasnt any negotiation.
Accepted Offer – Interviewed in Tucson, AZ Mar 2013 – Reviewed Mar 30, 2013
Interview Details – A process of 4 interviews. Interviews go through a hiring manager, department manager, and store manager. Each interview gets more difficult and intimidating. Make sure you do research on the company to ask proper questions to seem interested and answer questions if asked by the manager.
Interview Question – What will convince me that you're responsible enough to take this part-time position? Answer Question
Negotiation Details – Take the offer if you're up for the challenge! It is a high paced environment, can be fun but always have your game face on!
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