Glassdoor is your free inside look at Dillard's interview questions and advice. All 128 interview reviews posted anonymously by Dillard's employees and interview candidates.
Dillard's Interview Questions & Reviews
Getting the Interview 128 Interviews
Interview Experience 121 Ratings
Sales Associate at Dillard's
Accepted Offer – Interviewed in San Antonio, TX – Reviewed Aug 23, 2012
Interview Details – Application in store, call back in person interview
Interview Question – Depends on level of experience by interviewer - Answer Question
Negotiation Details – Not much to negotiate, I was hired in early '90's and earned promotions based on achievements thereafter.
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Sales Associate at Dillard's
Accepted Offer – Interviewed in Chesapeake, VA Aug 2010 – Reviewed Jul 25, 2012
Interview Details – Go in store. Fill app on the computer. You get direct interview with an area manager. If the area manager likes you, you get 2nd interview with store & assistant manager. Ask for high pay they pay high. you can ask for at least $10.00 and more if you have more experience ask for $13 they will give you. If you start and you have high pay they will watch your sales if they suck you will get fired, but t least you know you got some extra cash.
Interview Question – General ? Answer Question
Negotiation Details – I ask for $8 an hour and they offered me $9.50 an hour.
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Visual Merchandising Manager at Dillard's
Accepted Offer – Interviewed in Atlanta, GA Sep 2009 – Reviewed Jul 21, 2012
Interview Details – Showing proof of your job experience in a portfolio is important. Come dressed for success because your attire gives management a "first impressions" of you. Carries a lot of weight with them. Customer service and sales are most important to company and knowledge of both important.
Interview Question – Every interview was different. An online questionaire tells them a lot about you and they weigh heavily on that and a background check before hiring. Answer Question
Negotiation Details – They try to be competitive with what you were currently making at another position. They are willing to pay a top price but much will be expected of you which is only fair.
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Sales Associate at Dillard's
Accepted Offer – Interviewed in Odessa, TX Aug 2010 – Reviewed Jun 26, 2012
Interview Details – Lots of promise for career advancement. They left out the part that it would take at least 10 years.
Interview Question – How do you feel about a career in managment? View Answer
Negotiation Details – Negotiate. They need you. The turn-over is crazy.
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Cosmetics Associate at Dillard's
Accepted Offer – Interviewed in Saint Louis, MO Jan 2010 – Reviewed Jun 23, 2012
Interview Details – I applied from a Craigslist ad. I had previous experience and they made it clear they wanted me right away. There was a hiring freeze and a lot of the interviews were more to stall. I interviewed with a random ASM, ops manager, store manager, cosmetics manager, counter executive, and a corporate call.
Interview Question – Why do you want to work in cosmetics? Answer Question
Negotiation Details – I was initially told higher but when it was finalized, they gave me lower than we had spoken about.
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Area Sales Manager at Dillard's
Accepted Offer – Interviewed in Evansville, IN Sep 2008 – Reviewed Jun 22, 2012
Interview Details – Because it was an interview for a management position, I had to interview with several people. They were always willing to work around my current schedule and was very considerate that I was still working at another company! They were respectful to the fact that I needed to find and replace another Store Manager and worked with me along with that as well.
Interview Question – Why should you be offered the position over the other candidates we are considering? View Answer
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Management at Dillard's
Declined Offer – Interviewed in Phoenix, AZ Jun 2012 – Reviewed Jun 15, 2012
Interview Details – I was contacted over the phone and asked to come in for an interview. Upon arriving at the store, I was asked to fill out a Dillard's online application which consisted of work history, references and a personality test. That took about 30 minutes. After that, I had a 1:1 interview with the Assistant Store Manager which went so well, she asked me to stay and meet with her Store manager immediately. The Store Manager was more intense and she asked about my personal and career goals. After the interviews, she asked me to submit to a background check. I got a call from her by the end of the week asking me to meet with the district manager. The district manager asked a few scenario questions, "tell me of a time..." questions but I felt the interview at this point was more of an observation of my personality and demeanor. An offer was made on the spot and the salary was finally revealed.
Interview Questions
- Why do you want to be in retail? View Answer
- If you could do anything in the world, what would be your dream job? Answer Question
- What did you learn from your department store internship? Why didn't you follow a career with them after the internship? View Answer
- Tell me of a time when you were in a group, and one or more of the members was definitely not pulling their weight. What did you do? Answer Question
- Tell me of a group that you were in that did well. Why did that group function well and what did you do to give improve the functioning of the group? View Answer
Reason for Declining – The hours were typical for retail and the position was ok. The pay was a little less than I felt I was worth and the benefits were downright poor. Overall, I already had other opportunities that I was pursuing and had seen better opportunities in the past.
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Sales Associate at Dillard's
Accepted Offer – Interviewed in Dallas, TX May 2011 – Reviewed Jun 13, 2012
Interview Details – I got the job because I knew somebody who met me and wanted me to work for her department. I met the store manager two days later and had a one-on-one interview with her. She was extremely polite and asked a lot of personality questions. There was more emphasis on how I would fit with the culture of Dillard's, than my actual skills. The people seemed happy, but a bit tense, but I thought nothing of it. It wasn't until about two to three months of actually working at the job that I realized that the hunches I got from the people I ran into were right.
Interview Questions
- Think of a time that you were able to deal with a difficult customer. View Answer
- What is your biggest downfall. Answer Question
Negotiation Details – I wasn't able to negotiate anything. I did not even know that I was able to negotiate.
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Sales Associate at Dillard's
Accepted Offer – Interviewed in Springfield, MO Jun 2010 – Reviewed Jun 11, 2012
Interview Details – After getting a referral from a friend of mine who worked there. I did a computerized skills and iq test. After witch I was interviewed by one of the sales managers. The next day I received a call back and had an interview with the store manager. The only question he asked was to tell me about myself. He seemed to like me enough to higher me on the spot.
Interview Question – Tell me about your self. Answer Question
Negotiation Details – I probably shot my self in the foot and lowballed my self when it came to pay.
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Sales Associate at Dillard's
Accepted Offer – Interviewed in Jacksonville, FL May 2012 – Reviewed Jun 1, 2012
Interview Details – I walked into the customer service area and asked if they were hiring and the woman directed me into the executive office and the secretary had me fill out an application on the computer and when I was finished I filled out a form with the hours I could work and then she told me they would call me. The next day they called me and asked to set up an interview and we set it up for the following day. I went to the interview and was hired at the conclusion of the interview.
Interview Question – Why do you want to work at Dillard's? View Answer
Negotiation Details – He asked me how much I would like to get paid, I said 9 or 10 dollars an hour and he said we can do 9. I didn't want to push it and try to negotiate. I was satisfied.
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Pros: Start out with a high pay, discount on clerance, fashionable, gives you thick skin – Full Review `
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