Dillard's Sales Associate Interview Questions

Updated Aug 25, 2015
173 Interview Reviews

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Helpful (1)  

Sales Associate Interview

Anonymous Interview Candidate
Accepted Offer
Positive Experience
Easy Interview

Application

I applied in-person. The process took 1+ week. I interviewed at Dillard's.

Interview

Completed application onsite, I spoke with a DSM who asked my work experience and what brought me into the store. She then set me up with an interview with the store assistant manager for the next week, whom after seeing my resume he was already impressed. Asked me what department I was looking to work in, and confirmed my availability and told me I was hired.

Interview Questions

  • What would you do if you saw someone stealing?   1 Answer

Other Interview Reviews for Dillard's

  1.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    The process took a week. I interviewed at Dillard's.

    Interview

    Not intimidating at all. Asked about my resume, previous employer and college education. Told me a bit about the position. No real 'name a time when you...' Or customer related questions were asked.

    Interview Questions

    Negotiation

    Store manger interviewing me bumped up the normal starting wage bc my 'good energy and good education.'

  2.  

    Sales Associate Interview

    Anonymous Interview Candidate in Dallas, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 3 weeks. I interviewed at Dillard's (Dallas, TX).

    Interview

    My interview lasted around 45 minutes. It was like a personality test which i think i did well. I asked the lady after what was the selection process like, and she told me that if they liked me i would have to take the famous gallup test. And then after that, an interview with the manager. 3 weeks passed by and never heard from them. Today, i get a call from a lady saying that the HR person loved me and that i was set up for an interview with the manager tomorrow!! No phone interviews, no gallup test, and now im meeting with the manager?...i looking him up, and he is the manager for the product that if i get the job will be selling.

    Interview Questions

  3.  

    Sales Associate Interview

    Anonymous Interview Candidate in Charleston, SC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Dillard's (Charleston, SC) in August 2015.

    Interview

    Met with store manager . The interview was around 10 minutes and very relaxed. He said they pay very well because they want their employees to have a career with them. After about 5 minutes he said he wanted to set me up with a second interview. I hope to do well at the second interview. Be sure to dress nicely, like you already work there.

    Interview Questions

    • Tell me about yourself What's good customer service What's bad customer service How can you help us and how can we help you?   Answer Question
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  5.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Dillard's.

    Interview

    Both managers talked for a brief amount of time and I had the job by the time I left the interview, they really didn't ask any hard questions, just went over my resume.

    Interview Questions

  6.  

    Sales Associate Interview

    Anonymous Interview Candidate in Albuquerque, NM
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through other source. The process took 1 day. I interviewed at Dillard's (Albuquerque, NM).

    Interview

    Easy going. Not a lot of pressure. It's fairly common that if you get called for an interview, you will most likely get hired. Interviewing for a management position could take much longer once you interview with all the people in the process. Getting offered a management position could take months.

    Interview Questions

  7. Helpful (4)  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Dillard's.

    Interview

    I applied online and a couple days later I get a call from H/R to set up an interview. I was interviewed by one of the Area Sales Manager, which went pretty well and the interview was easy. The manager was writing down my answers during the interview. The next day I was interviewed by the Store Manager and that took literally 10mins. All he asked was what did you talk about from the interview and what did I know about Dillards. Then the store manager explained more about Dillards and the position.

    Interview Questions

    • Tell me about yourself Strength and Weaknesses What do you know about customer service Describe yourself in 5 words   Answer Question
  8.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 days. I interviewed at Dillard's.

    Interview

    Called on a Sunday for interview. First interview was easy, relaxed, straight forward, none of the canned questions which provide no info to potential employer. Second interview was a few days later and it was also relaxed.

    Interview Questions

    • Something about if I considered myself OCD about anything   Answer Question

    Negotiation

    No negotiations

  9. Helpful (1)  

    Sales Associate Interview

    Anonymous Interview Candidate in Tulsa, OK
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through other source. The process took 3 days. I interviewed at Dillard's (Tulsa, OK).

    Interview

    For me I was given a call from the ops manager he found my resume on monster.com. I was interviewed by an intern and an area sales manager. Its not often like that though. When i was hired the process was completely different than it is now.

    Interview Questions

  10. Helpful (1)  

    Sales Associate Interview

    Anonymous Interview Candidate in Yuma, AZ
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Dillard's (Yuma, AZ).

    Interview

    I applied and the next day I received a phone call to go in for an interview. My interview was 2 parts with 2 different women. It went well and was super easy. I had to role play a sale though which was awkward but I got through it!

    Interview Questions

    Negotiation

    I wasn't able to negotiate. I got offered the $12 starting base pay so I cant complain.

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