Getting an Interview
Getting an Interview
Interviews for Top Jobs at Direct Energy
- Analyst (9)
- Manager (3)
- Inbound Sales Representative (3)
- Specialist (2)
- Senior Analyst (2)
- Customer Service Representative (2)
- Process Manager (1)
- Procurement (1)
- Business Analyst (1)
- Auditor (1)
- Senior Consultant (1)
- Customer Relations (1)
- Communications Manager (1)
- Development (1)
- Customer Care Representative (1)
- Human Resources (1)
- Pricing Analyst (1)
- Financial Analyst (1)
- Tax Analyst (1)
- New Grad Business (1)
- Cash Applications Analyst (1)
- Trading/Operations (1)
- Inbound Customer Service (1)
- Business Transformation Partner (1)
- Inbound Sales Customer Service (1)
- Rotational Management (1)
- Summer IT (1)
- Good Question Changed Daily (1)
- Design/Estimator (1)
- Senior Analyst Gas Gross Margins (1)
- No OfferNegative ExperienceEasy Interview
I applied online. The process took 5 weeks. I interviewed at Direct Energy (Houston, TX) in August 2015.
I applied online through their website, and I received an e-mail from their recruiter. Even though he wanted to talk to me "ASAP", he did not follow-up with me after my e-mail reply and voicemail message for another week. As it is expected during these "screening" calls, the overall presentation of this recruiter left me with the impression that he was either too overwhelmed with work or simply trying to fill his quota of interviews. I did not like the lack of interpersonal skills, and it was somewhat insulting in the manner in which he presented some of his questions such as my tenure in other companies. Personally, I am less than impressed with their lack of follow-up and follow-through. If the recruiting experience is this disorganized, impersonal, and rushed, I can only imagine how terrible their corporate cultural experience once inside.
- We went over my previous experience, how my management skills would be a good fit for their role, and why I applied for that opportunity at their company--standard questions, really. Answer Question
- Accepted OfferPositive ExperienceAverage Interview
I applied online. The process took 4 weeks. I interviewed at Direct Energy (Houston, TX).
Phone Interview, 2 hour 3 person interview, final 2 person 2 hour interview. Mostly personality based, with a few technical questions about finance. Took course over 3 weeks. Lots of engagement. Did not use a head hunter.
- Reason for coming to new company, leadership characteristics, experience, normal questions. Answer Question
Helpful (2)No OfferNegative ExperienceAverage Interview
I applied online. I interviewed at Direct Energy (Houston, TX).
I applied through the website and was called about 3 weeks later to come in for a round of interviews. Spoke to 4 people and it took the whole morning. They require you to fill out a very detail application before you come to interview. In the application you have to provide your personal information, SSN, your addresses in the past 7 years, your history, references, etc. It does take time to fill out and send back to them. The interview itself was OK, everybody acted like they were really impressed with my qualifications and like I was a great fit. They seemed like nice people. The office set up is open, no cubicles or offices, which is not really something that I like. You know how some companies never get back to the people they interviewed? This is one of them. I didn't get any business cards from the interviewers and had to contact an HR person I never saw, a couple of weeks later about the status. I was told that they're not done with the first round of interviews yet and they would get back to me with the status. I didn't even expect that there would be another round after going through such a lengthy process. I had to check back with them myself weeks later. I knew I was not getting a job, but felt like maybe they should have bothered enough to let me know after I interviewed and spent my time on the process. So I got a very dry, template-type rejection response. Turns out this is a kind of "communication" to expect from Direct Energy after you spent 3 hours in their office, impressing people and getting positive feedback and after sending them a lot of paperwork with your background and personal information. This is disrespectful, guys! You, as a company, are disrespectful and I won't be using your services. Good luck trying to compete on good customer service, because you cannot really compete on price either. You're making it difficult for you door to door sales people.
- Tell me about yourself. Answer Question
- Accepted OfferPositive ExperienceEasy Interview
I applied in-person. The process took 4+ weeks. I interviewed at Direct Energy (Houston, TX) in January 2015.
Went to their info session the evening before interview selection process on campus. Got chosen for the interview on campus. There was only one on campus interview. Interviewer was very nice and talkative.
- Basic behavioral questions Answer Question
- No OfferAverage Interview
I applied through a recruiter. I interviewed at Direct Energy (Houston, TX).
Started with recruiter then had a phone interview with the hiring manager. We had the call during off hours which was great and thanks!! Interview questions seemed pretty standard and he asked technical processes about my current role. I wasn't sure about the company at first but he did a good job of getting me interested in the company after. I didn't like how he kept referring to the department as his people. Not sure how healthy it really is when he talks like that. He decided to go with other candidates that have specific experience he is looking for.
- Explain your update process Answer Question
- Accepted OfferAverage Interview
I applied through college or university. I interviewed at Direct Energy (Houston, TX).
Initial interview on campus with recruiters. Received emails a few weeks later that I would be flying to Houston for 2nd round interview. Interview consisted of 1 group case study, 1 individual case study , and a behavioral interview
- Tell me about a time where you felt you did not give your best effort. Answer Question
Helpful (1)Accepted OfferPositive ExperienceEasy Interview
I applied through college or university. The process took 6 days. I interviewed at Direct Energy (Houston, TX) in October 2014.
I interviewed with Direct Energy in the fall of 2014 for a Summer 2015 internship. The interview process was very structured and the interviewees were awesome. It was a two step interview. The first over the phone and the second in person on campus at my school. Everyone that I have met from Direct Energy have been amazing thus far.
- Tell me about a time that you had to make a tough decision? 1 Answer
Helpful (3)Declined OfferPositive ExperienceDifficult Interview
I applied through a recruiter. The process took 1+ week. I interviewed at Direct Energy (Houston, TX) in September 2014.
Initially received a phone call from HR. HR scheduled phone conversation with hiring manager. HR then scheduled in person interview. Met with 4-5 people during interview. Received verbal offer from HR 4 days later, gave me less than 24 hours to respond to offer. Everyone I spoke to was friendly, warm, and inviting. Everyone I spoke to seemed to like working here. Environment is a busy, shared table environment.
- Explain how you handle working with someone who is very aggressive and someone who is very passive. Answer Question
Reasons for Declining
Helpful (1)Declined OfferPositive ExperienceEasy Interview
I applied through college or university. The process took 1+ week. I interviewed at Direct Energy (Houston, TX) in September 2014.
45 minute interview. Not very structured or technical. Interviewed by someone with almost zero technical background for a technical position. Mostly behavioral questions. The Interviewer was really cool and answered a lot of my questions about the company and the culture but couldn't answer my questions about the position I was applying for.
- Be sure to know your resume well and answer behavioral questions about teamwork and conflict Answer Question
- Accepted OfferNegative ExperienceAverage Interview
I applied through a recruiter. I interviewed at Direct Energy (Houston, TX) in June 2014.
Was submitted for this position by recruiter at Romack. Interview was on June 4, 2014. I interviewed with the manager and director of the group. Before I'd even left the interview with the director, the manager had gone to HR and already "started the ball rolling" towards hiring me. I was submitted by the headhunter at one salary level and on the ride home, the headhunter and I spoke. HR had already asked the headhunter if I would consider taking less for the position. Being very excited about the new opportunity, I said I would go $2,000 lower. I was called the next day or so later by the headhunter and told - they would like to know if you would go lower - you'd be paid more than anyone else in the group at that salary. This was all odd - still no exact offer. I called the headhunter back, left a message and said as much. A few days later I get a call from the headhunter. The offer was for $10,000 less than I was submitted for. The headhunter said she felt so badly about their low ball that she'd give me a $3,000 kick back of her fee. This was on a Friday and she gave me the weekend to think about it. I thought about it and realized I really needed the job, I liked the manager and director. I emailed the headhunter on Saturday and accepted the job. She said she would contact HR at Direct Energy on Monday and let them know. Monday I texted the headhunter and asked if she'd heard anything about a FORMAL offer letter - she said no but hadn't been expecting to so soon. By Friday still no word so I asked the headhunter what was going on. She said she didn't know she had emailed and texted the HR rep several times and gotten no response. She asked me to call the HR rep to see if I could find out what was going on.. REALLY??? I emailed him instead.. Still no reply. Nine days AFTER accepting a VERBAL offer of employment. I received word from the headhunter "Although they extended a verbal offer, unfortunately they are interviewing some additional candidates...I totally understand if you look at other options until they make a decision". Later the headhunter told me she has spoken with the HR rep and he had apparently jumped the gun on making an offer. STAY away from DIRECT ENERGY!!!
- Nothing interview was normal Answer Question
See above.. It was worse than buying a car. Stay away from this place. Verbal offer was accepted and then I was told HR jumped the gun on making an offer and no formal offer would be extended.
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