Discover Account Manager Interview Questions

Updated Aug 15, 2014
Updated Aug 15, 2014
9 Interview Reviews

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Account Manager Interview

Anonymous Interview Candidate  in  West Valley City, UT
Anonymous Interview Candidate in West Valley City, UT
Application Details

I applied in-person. The process took 5 days - interviewed at Discover.

Interview Details

The interview process when I was hired consisted of three interviews or levels. The first one was HR, the second was a team leader, and the third was a department manager. You need to pass each level to get hired and the questions get a bit harder each time. Just keep it professional, on topic (relevant), and having experience or talking about sales really helps.

After working here for a while you will see all kinds of people that have worked here. It seems overkill to really go to the level they make you go through for a job. They really should talk to you for a bit, confirm you are not a criminal and a decent person and give you a shot.

Interview Questions
Negotiation Details
Negotiation wasn't an option. They just told me what the job was paying and that is it.
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for Discover

  1.  

    Account Manager Interview

    Anonymous Interview Candidate  in  Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied through an employee referral. The process took 2+ weeks - interviewed at Discover in February 2014.

    Interview Details

    It starts with a phone interview with a recruiter over the phone to go over your resume. After that they will set up an in person interview and then also take you through a walk through.

    Interview Questions
    • How would you handle a difficult customer.   View Answer
    Negotiation Details
    There is no negotiation. They offered me a starting salary and I accepted.
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Account Manager Interview

    Anonymous Interview Candidate  in  Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online - interviewed at Discover.

    Interview Details

    Got a call to come in and interview when I was done with school. The interview took about 45 mins and was a mix between behavioral and traditional questions, not to difficult. I heard back the same day and they offered me the job.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Account Manager Interview

    Anonymous Interview Candidate  in  New Castle, DE
    Anonymous Interview Candidate in New Castle, DE
    Application Details

    I applied online. The process took 3 weeks - interviewed at Discover in November 2012.

    Interview Details

    After the submission of my application, I immediately received a call from a recruiter who was extremely nice. She set a phone interview, then set up a in person interview. She was superb. Discover informed me of what will take place; the in-person interview was quite detailed because I listened to a live call with a acct mgr who was taking a call. I also had to role play with the interviewer. I processed all paperwork online. It was great. I had to take a urine test and drug test in their nursing facility onsite, so I never had to wait in a long line at another facility. The hiring process was very efficient and the environment was business casual and relaxed. The people at Discover Financial Services were very nice in the interview process.

    Interview Questions
    Negotiation Details
    The recruiter offered me more money because I had a Bachelor's Degree, which was great. They went over in detail about training, how long training will be, and details about the overall job.
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Account Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 5 days - interviewed at Discover.

    Interview Details

    Behavioral questions.

    Interview Questions
    Accepted Offer
  6.  

    Account Manager Interview

    Anonymous Interview Candidate  in  Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online. The process took 5 days - interviewed at Discover in February 2011.

    Interview Details

    You will receive a call/email to complete the competency call simulation, upon passing I was hired 15 minutes into my first interview. Touched briefly on past jobs and strengths.

    Interview Questions
    Negotiation Details
    The job was handed to me.
    Accepted Offer
    Neutral Experience
    Easy Interview
  7.  

    Account Manager Interview

    Anonymous Interview Candidate  in  Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    The process took 2+ weeks - interviewed at Discover in July 2009.

    Interview Details

    discover, does a personality test, followed by two back to back 1:1, then a computer simulation on call flow, drug test, then yeaaa you got the job....now, sell, sell, sell...and you can make 30/hr

    Negotiation Details
    yea, let them know your last job compensated better, got me an extra buck/hr.
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Account Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    behavioral

    Negotiation Details
    What were you able to negotiate? What advice would you give others considering an offer?
    Accepted Offer
  9.  

    Account Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took a day - interviewed at Discover in January 2008.

    Interview Details

    Interested in sales experience, previous phone work. Seemed to be looking more for the way you handled yourself and your communications skills more than any particular experience. Mine was a job fair type environment, they screened everyone, then asked some people back for a more intensive interview. I would dress professionally, but not wear a suit. It is a pretty laid back business environment.

    Interview Questions
    Negotiation Details
    Minimal, I believe most employees start at the same base salary
    Accepted Offer
    Positive Experience
    Easy Interview

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