Discover Interview Questions & Reviews

Interview Details – Two phone interviews, and a day of final interviews on-site

Negotiation Details – little negotiation available at entry level

Interview Details – First "round" was a 30 minute phone interview with the hiring manager, essentially a very quick summary of my background. Second round was an onsite with most of the team (45-60 min with each). A mix of technical, behavioral and general questions.

Interview Details – 3 hour interview process asking questions to make sure you know the call center experience and making sure you are customer service focused and hired on the spot

Negotiation Details – offered a good starting pay and accepted

Interview Details – The first interview was over the phone. The interviewer mostly asked basic questions. We went through my resume more in detail and talked about my other qualifications. The second interview was also over the phone. These questions were mostly behavioral (tell me a time when you did this...) and some critical thinking. Also time to ask questions at the end. I received an email a few days later saying that I did not move on in the interview process.

Interview Details – First was a very general phone interview, may have asked me one question about who was my favorite leader. an hour later I received an email stating I was invited to come down for final round. Final round was very cool, it consisted of 3 1:1 interviews, one of which was a case. A panel discussion about the company, and then a group presentation. If you want to do well, know everything about Discover and how they can improve customer service. I was very prepared for this and blew away then panel discussion, which I believe I was offered the position

Reason for Declining – It was one of the toughest decisions, I had to make but I declined the offer because I has a higher paying offer from a fortune 50 company. However, Discover is great and even though it wasn't as good of a company and paid less, I was very seriously considering because of how well they take care of their employees. Discover is a great company that I would absolutely reccommend

Interview Details – The only feedback I got was that the Hiring Manager has a habit of interviewing people in person after a phone screening without hiring them.The Manager does not respond quickly to initial submittals or provide feedback as to why people aren't being hired. And all communication might stop at any phase without explanation. As a Hiring Manager, I always make sure that I am respectful of job candidates time. If I eliminate a candidate, I do it promptly and provide a professional level of feedback so that I don't keep getting the wrong candidates. Job candidates do deserve at least that much.

Interview Details – A *very* lengthy experience! Received the interview after being scouted on LinkedIn.

Round 1: Hiring Manager. Pretty informal; they pretty much know if they want to bring you in based on your resume, but this is going to vary based on who interviews you.
Round 2: Extremely comprehensive and long; I had interviews from early in the morning all the way past lunch! This is because when you apply, you can actually be considered for other positions, so they may throw in a few extra people to consider you for other openings. I think this is a very strategic move. Unless your interviewer has an office, you'll be shuffled all the way through the building into a tiny conference room and feel a bit like a sheep.

Your experience will vary widely based on who you talk to. You'll talk to your hiring manager, HR, and others on the team. Mostly questions on your resume and background. I received very few behavioral questions. HR may question you on what you want from a dream job and will introduce to you the benefits package. Make sure you get all your questions answered.

Round 3: This was an unexpected third round on-site with a director and a VP. Was given a case-study style question on account management, partly because my resume begged for it. Director asked questions about my background.

Got the offer a few days later. They are generally pretty flexible with time, so don't be afraid to ask for more time to decide.

Negotiation Details – You can negotiate if you do it strategically. The more interested in you the company is, the more likely it is you will be successful. Make sure you consider things beyond salary such as relocation and signing bonuses.

Interview Details – i was an internal applicant. the process is very slow. the position plays and important role but not a high level position yet it still required 9 interviews!

Negotiation Details – they offerred a lower amount and then gave me what i asked for

Interview Details – I applied online for the position. Shortly after submitting, I received an e-mail request for additional information. Responded to all of the questions. Followed up via e-mail several times and always received a response. Was not asked to come in for a face-to-face interview. I even e-mailed my contact to see why I had not been selected and received a response. Someone with much more experience was hired.