Disney Cruise Vacations Interview Questions

Updated Aug 1, 2015
14 Interview Reviews

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  1.  

    Cruise Vacation Sales Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2 daysinterviewed at Disney Cruise Vacations.

    Interview

    I interviewed inside of the Disney casting office (which is a magical place in and of itself). The building is full of whimsy and is a lot of fun. It's almost like walking into a park, but with a little more suited people.

    Interview Questions

    • They asked about my experience. It was a fairly straight forward interview.   1 Answer

    Negotiation

    There really was no negotiation. They offered me the job starting the following week. It was a take it or leave it kind of deal, since I was simply a person who took reservations. I was a cog in the wheel and they really don't let you forget it.

  2. Helpful (8)  

    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. The process took 5 daysinterviewed at Disney Cruise Vacations.

    Interview

    I found the ad in the American Camp Association's Year Round Jobs at Camp email blast. I emailed the @sixthstar.com representative listed.Think of them as a 'Bouncer'. They're there to make sure you're not wasting Disney's time by being stupid and uninformed. Oh, and tattooed. They're really big on not having body art. So, DO YOUR RESEARCH! First Interview (Over Skype): She was nice and had a accent that eased me up and subconsciously reminded me to say "yes ma'am" and "no ma'am". She made sure I had actually READ the description for the job I was applying for, running over the duties and such. "Have you read the description?" "Why Disney Cruise Lines?" "How long have you worked with children?" "What's the most amount of children that you've taken care of alone or with another person?" I asked her a lot of good questions about what I'd seen online and in the description. (However I failed to ask these same questions in the second interview, which was with a completely different person, and I think that hurt me.) She seemed to like me enough and passed me through to the next level. Yay! Then there were a few emails: Sign into the Disney jobs site for the ACTUAL application for the job, and you have to fill it out BEFORE your 2nd interview. Sign into Disney's fancy document management system and upload a background check form. (TONS of problems with this) BEFORE your 2nd interview. Familiarize yourself with the Montage video interview system in preparation for your 2nd interview. Other steps that would have been taken after second interview: Background Check, Fingerprinting, Drug Testing, Physical Exam, and calling EVERY reference. Second interview (using Montage): I had problems with accessing Montage with Firefox. I contacted our help representative and she suggested trying a different browser. Explorer worked. The interviewer was nice, too. "How did you find out about this position?" "Why Disney Cruise Line?" "What do you know about/what questions do you have about life on the cruise?" "Do you currently work with children?" "What is the largest number of children you have you been in charge of alone?" "Have any of your previous jobs required you to use a sanitation protocol?" "Have any of your previous jobs required you to have a [child safety course?]?" "What would you do if you had a child who was causing a disturbance?" "What would you do if you had a child who was not wanting to participate in an activity?" "How would you interact with parents? "What would you do if you found yourself with a group of kids and some time before an activity?" After each of my answers she said, "Perfect!" so I thought I was doing good. "Where are you looking to go in your career?" And there, my friends, is where I think I jumped the interview shark. My career goals (working with kids in a variety of environments) were not enough, I guess. I received an email an hour later that said: "DCL feels that they have more qualified candidates at this time. They felt there was a lack of long term commitment." My work history is mostly camp, and that means seasonal, which looks like close to 10 years of 3-4 months at one place and another 3-4 months somewhere else. All over the country. There was consistent employment here and there. The experience I have makes me awesome and hit-the-ground-running skilled; this experience -since it came from so many different places- apparently makes me a flight risk. So be prepared for that if your resume has a lot of random experience.

    Interview Questions

    • "Where are you looking to go in your career?"   1 Answer
  3.  

    Sales Associate Interview

    Anonymous Employee in Celebration, FL
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at Disney Cruise Vacations (Celebration, FL) in September 2013.

    Interview

    Telephone interview was easy, they ask basic stuff about your knowledge of the ships, and your experience in the tourism industry.

    Interview Questions

    • At in person interview they do a mock sales call of someone not sure of what kind of cruise they're looking for   1 Answer
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  5. Helpful (1)  

    No Offer
    Negative Experience

    Interview

    I applied directly via email to HR and then nothing. Recruiting is a two way street from both a candidate and potential employer perspective. As an experienced HR professional, I have built relationships with candidates that might not have been a fit at that time but either could assist in finding the perfect candidate or becoming the perfect candidate in the future. Not notifying a candidate that you aren't interested or have filled the role is just lazy and speaks volumes about the corporate culture (or lack of it).

    Interview Questions

  6.  

    Senior Tech Interview

    Anonymous Interview Candidate in Celebration, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 2 weeksinterviewed at Disney Cruise Vacations (Celebration, FL) in June 2012.

    Interview

    2 phone calls by recruiter 1 call by A Ent tech leader The conversation was more how you would Handle the management of a team rather than how technical your knowledge is. I was asked how I feel about disipline. There was also a few minor technical questions. But I have a past with the company anyway and had an in with the company

    Interview Questions

  7. Helpful (3)  

    GUEST COMMUNICATOR Interview

    Anonymous Employee in Honolulu, HI
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at Disney Cruise Vacations (Honolulu, HI) in April 2011.

    Interview

    Common practical interview questions...very straightforward

    Interview Questions

  8. Helpful (2)  

    Youth Activities Counselor Interview

    Anonymous Interview Candidate in Houston, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3+ monthsinterviewed at Disney Cruise Vacations (Houston, TX) in April 2010.

    Interview

    Skype Interview

    Negotiation

    No negotiation on salary, but you can negotiate your start date and possibly ship assignment.

  9.  

    PR, Disney Cruise Lines Interview

    Anonymous Employee in Orlando, FL
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Disney Cruise Vacations (Orlando, FL) in February 2010.

    Interview

    Very typical interview. Started with being cleared through the Disney recruiter, then a phone call with the hiring manager and then a trip to Orlando for an inperson interview. Everyone was very friendly although it was very clear that they had someone else in mind for the position. It was very kind of them to bring me down though. Sometimes, communication with the recruiter was difficult but it is a large company and I am sure they were slammed.

    Interview Questions

  10.  

    Nursery Counselor Interview

    Anonymous Employee
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 5 weeksinterviewed at Disney Cruise Vacations in June 2015.

    Interview

    Firstly I had a phone interview with a member of staff from Disney, we talked through my experiences, employment, knowledge and what job role would suit my skills best. Then life on the cruise ship was explained to me and what was expected. After this interview I was asked to attend an second interview in London, were I met members of the Disney company/cruise line. This interview process only took an hour but the actual interview itself was half an hour. I thought the interview went really well, as she said perfect after all my answers and questions however i got an email the next day saying i was unsuccessful.

    Interview Questions

    • How would you ensure the safety of all children on board the ship? If a child was upset when entering the nursery how would you console them? Now what would you do if this upset child set off all the children crying? Imagine your in a situation where your nursery had no resources, how would you entertain the children? Can you describe an activity that you carried out with children? How many children have you been in sole charge of? Whats your age preference when working with children? How would you ensure work is carried out efficiently when working in a team? If a parent had a complaint about another member of staff, how would you deal with it? What three skills do you think are needed when working with children?   Answer Question
  11. Helpful (1)  

    Chef De Cusine Interview

    Anonymous Interview Candidate in Madgaon (India)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 dayinterviewed at Disney Cruise Vacations (Madgaon (India)) in October 2012.

    Interview

    is under process and 2 verbal phone interviews are through

    Interview Questions

    • about the previous papers and i miss placed it   1 Answer
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