Disney Parks & Resorts Merchandise Interview Questions

Updated Aug 15, 2015
14 Interview Reviews

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Merchandise Interview

Anonymous Interview Candidate in Anaheim, CA
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 4+ months. I interviewed at Disney Parks & Resorts (Anaheim, CA) in August 2015.

Interview

I applied to Disneyland around early April, 3 weeks after i self termed in Disneyworld in Florida for Emergency reasons. I was terrified i was going to be on Restricted Rehire or No rehire at all. but that wasnt the case. I got an email 4 months later asking me for a web based interview, since i had already taken it before, i passed. Scheduled the interview for 4 days later. I got to the Team Disney place to the casting center, Security checked my bag and told me where to go, I checked in with the receptionist at the desk, and she told me they would call in me in a couple of minutes. I sat next to another girl and chatted until they called her name. Then my name was called. I greeted the lady woman who was interviewing me, shook her hand and smiled. First thing she said was "So you have worked for Disney before?" And i told her yes, told her what my role was and what my job duties where (Quick Service Food And Beverage). Since i had applied for "Custodial/Merchandise/Food And Beverage/Attractions" position that was on the website, she handed me 3 papers with different jobs and there duties. She asked me which two i preferred, i said either attractions or merchandise. And she asked me a couple of questions regarding stuff that had to do with the positions. She asked me to step outside so she could check to see if there are any positions available. I waited for around 8 minutes when she called me back in, said she found a position in merchandise in Disney California Adventure. I accepted and she congratulated me and walked me out to the front desk and handed the receptionist a paper to schedule Onboarding.. and i have traditions in 2 weeks. I am beyond excited to go back and work for the mouse!!

Interview Questions

  • Why Disney?   1 Answer
  • What makes good Costumer Service?   1 Answer
  • Can you swim? Are you Claustrophobic? Are you afraid of heights? Can you distinguish between green and red? (For attractions)   Answer Question

Other Interview Reviews for Disney Parks & Resorts

  1.  

    Merchandise Interview

    Anonymous Interview Candidate in Orlando, FL
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    The process took 4 days. I interviewed at Disney Parks & Resorts (Orlando, FL) in April 2014.

    Interview

    It was very simple interview process everyone was nice and choice of park to work at was nice very flexible scheduling all in all really great I was very excited she gave me a schedule to meet at disney university and start my first day of work.

    Interview Questions

  2.  

    Merchandiser Interview

    Anonymous Interview Candidate
    Accepted Offer

    Application

    I applied online. I interviewed at Disney Parks & Resorts.

    Interview

    Online application then 1 phone interview

    Interview Questions

  3.  

    Merchandising Interview

    Anonymous Interview Candidate in Lake Buena Vista, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Disney Parks & Resorts (Lake Buena Vista, FL) in May 2013.

    Interview

    Applied online with simple questions and work history information. Received an email a few hours later asking me for more information and questions about myself and work situations. Immediately after, I was offered to schedule an interview. I picked the very next day to go in. Went in to the Casting Center 10 mins for my scheduled time. I had to wait about an hour to be interviewed (it was sorta like waiting in a doctor's office - they call your name in order of when you came). The process was really easy. The interviewer just asked about my past and current part time job and experiences. It is a simple job so not a lot to really ask since I have worked retail before. I have a lot of visible arm tattoos so I was a bit worried this would hurt me. I'm required to wear long sleeves and the interviewer even made sure I'd be put in a spot that's always indoors and has a/c! Overall it was a very good experience.

    Interview Questions

    • The most unexpected question was how I'd try and explain merchandise to people of different languages. Not really THAT unexpected since people come all over the world to visit.   Answer Question

    Negotiation

    No negotiation on pay. I was allowed some freedom to choose where I work and which days.

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  5.  

    Merchandising Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Disney Parks & Resorts.

    Interview

    Started with an application on Disneycareers.com and answered standard questions about yourself. From there was an web screen interview based on behavioral traits to see if you would fit into the Disney Service Culture, then a final phone interview.

    Interview Questions

    • Please tell me about a time where you experienced professional difficulties?   Answer Question
  6.  

    Merchandising Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 3 weeks. I interviewed at Disney Parks & Resorts in October 2012.

    Interview

    I was first hired through the college program and remained seasonal

    Interview Questions

    • I can't remember much of the interview. It lasted around 20 minutes on the phone, and they made you feel very comfortable so that helped. Make sure you are smiling through out the whole phone interview, even if they can't see you. They could hear your smile through your voice.   Answer Question
  7. Helpful (1)  

    Merchandising Interview

    Anonymous Employee in Kissimmee, FL
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Disney Parks & Resorts (Kissimmee, FL) in March 2012.

    Interview

    Hiring and interview process is simple and fast. Most likely if you have an interview you already have the position. they give you all instruction and destinations to where you need to be.

    Interview Questions

    • Most difficult or unexpected question asked might be, Why do you want to work for Disney, because you think that if you answer wrong you might not get the position. Again you most likely already got the position, unless it is a position that needs more qualifications.   Answer Question
  8.  

    Merchandise Interview

    Anonymous Interview Candidate in Anaheim, CA
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    The process took 2 weeks. I interviewed at Disney Parks & Resorts (Anaheim, CA) in March 2012.

    Interview

    I was being interviewed for a part time housekeeping postion; however, I have more experience as a cashier so they offered me the position. I got a temporary position because I had been going to school full time and a mother. They did not like that fact at all.

    Interview Questions

    Negotiation

    no negotiation.. take it or leave it

  9.  

    Merchandiser Interview

    Anonymous Interview Candidate in Lake Buena Vista, FL
    Accepted Offer
    Average Interview

    Application

    I applied through college or university. I interviewed at Disney Parks & Resorts (Lake Buena Vista, FL) in May 2011.

    Interview

    Was awesome went to a meeting at college, then I had a phone interview then I got accepted into the program. they asked questions why Disney, and what makes you the perfect fit for Disney.

  10. Helpful (1)  

    Merchandiser Interview

    Anonymous Interview Candidate in Orlando, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at Disney Parks & Resorts (Orlando, FL) in February 2011.

    Interview

    I worked at Downtown Disney as CP. The interview was pretty easy. I completed an application and pre interview online. I got a follow up phone call after the online process was done. The phone interview was about 20 minutes and asked about my education, what I wanted to do, and basic job questions. I got hired at the end of the call.

    Interview Questions

    • They didn't really ask any difficult questions. They were basic questions I'd anticipate for any interview.   Answer Question

    Negotiation

    There was no negotiation except being able to opt-out of the CP housing.

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