Kohl's
3.0 of 5 1,950 reviews
www.kohlscorporation.com Menomonee Falls, WI 5000+ Employees

Kohl's POS Associate Interview Question

"Do you believe the customer is always right?"
Add Tags [?]
Answer Flag Question

Part of a POS Associate Interview Review - one of 826 Kohl's Interview Reviews

Answers & Comments

0
of 0
votes
I replied that no, they aren't always right, but part of being in customer service is to always react as if they are. Be patient, listen, explain clearly, have empathy, and be friendly. If there's something you can't do for them, find something you can do for them.
- Interview Candidate on Oct 1, 2013 Flag Response

To comment on this question, Sign In with Facebook or Sign Up


Tags are like keywords that help categorize interview questions that have something in common.

Glassdoor is your free inside look at Kohl's interview questions and advice. All interview reviews posted anonymously by Kohl's employees and interview candidates.