Domino's Customer Service Representative Interview Questions

Updated Jul 20, 2015
34 Interview Reviews

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Customer Service Representative Interview

Anonymous Interview Candidate
Accepted Offer
Neutral Experience
Easy Interview

Application

I applied online. The process took a weekinterviewed at Domino's.

Interview

Shortly after sending in my application, I got a call scheduling me for a follow-up. The follow-up took place in a Domino's store with a conference room attached and about fifty people filed in at the same time. We were all drug tested, and the people applying for driver's positions had their cars inspected. Once that was done, pizza was brought out and we were shown company videos.

Interview Questions

  • I wasn't ever asked anything   1 Answer

Other Interview Reviews for Domino's

  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Denver, CO
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Domino's (Denver, CO) in May 2015.

    Interview

    I applied online and was contacted within a week of applying. A manager of a store emailed me saying that the store I originally applied for wasn't looking for CSRs but that his restaurant was. Called to schedule an interview, went in at 8:00 at night because of my schedule and no one was there to interview me. I rescheduled without mentioning the first time I went there and went in the same day to be interviewed by the assistant manager. It was truthfully a bit harder than I thought, but still pretty easy. They did a background check which took about 3-4 days and told me to come by and get papers for info on orientation. Even though no one was there to interview me first time around, everyone i met was super nice, so it was still a good experience.

    Interview Questions

  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Domino's in May 2015.

    Interview

    I applied online through a job search. Was called in for interview a little over a week later. Questions seemed to note that I was already in position for the job. They centered around my availability, my education/school life, etc. Process lasted maybe 15-20 minutes.

    Interview Questions

  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Hemet, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 weeksinterviewed at Domino's (Hemet, CA) in March 2015.

    Interview

    Walked in without a job, walked out with one. They desperately needed workers so I was hired same-day with just a basic interview. Wasn't based too much off of personality more so availability.

    Interview Questions

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  5.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Chicago, IL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a weekinterviewed at Domino's (Chicago, IL) in February 2015.

    Interview

    I applied to a Domino's in my area, Not really expecting a call back but the called back within a week and asked could I come in for a interview. I sat down and interviewer with (I guess he was a manager) about the position. He told me alot of Domino's are being renovated and needed new CSRs. I was only asked one question "Why Domino's?" He told me to call back within 1-2 days to see when my background check came back. Very simple interview & No drug test.

    Interview Questions

    Negotiation

    Pay is Minimum wage, and you get 20 hours a week.

  6. Helpful (2)  

    Customer Service Representative Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Domino's.

    Interview

    I applied about 2 weeks before i got called to an interview and he told me to have a copy of my social security and my state i.d i went and , i waited for the manager to get there and interviewed me in his office. He only asked one question which was if i had worked before and right after that he gave me a packet of paper to fill out like for the taxes etc which means im pretty much hired now. Now i just have to go to the orientation and i can get started with my training.

    Interview Questions

    • There wasnt any difficult questions, the interview was very easy.   Answer Question
  7.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Montclair, VA
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Domino's (Montclair, VA) in October 2014.

    Interview

    The manager didn't show up even though he called me in for an interview, so the assistant manager scrambled some basic questions together to summarize for the manager. I didn't get a call back so I called to ask if I could speak to the manager. The manager had a CSR to schedule another interview with me. When I showed up the second time, he wasn't there again so I had to call again to see what was going on. Tip: If you really want this job and you didn't receive a call after the interview--CALL THEM. Oftentimes the manager will forget about you. Do not take it personal.

    Interview Questions

    • What would do if you had to deal with an angry customer?   2 Answers

    Negotiation

    Salary was nonnegotiable.

  8.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Auburn, AL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a weekinterviewed at Domino's (Auburn, AL) in August 2014.

    Interview

    Filled out application online. Store manager called for an interview and I went in the next day. I spent 10 minutes with the store manager answering questions about availability and my experience. Rather easy. She told me i would be hired if I passed the background check.That was a Tuesday and I started computer training on Friday evening. Started my first day on the floor on Saturday. Everyone was very helpful and very willing to teach me and answer any questions I had. I picked up on it quickly the team seems to treat each other like family and genuinely care for each other with very few exceptions.

    Interview Questions

    Negotiation

    I can't work a full time job and I was very specific about how many hours I was willing to work a week. My availability was rather open though which helped. For the most part they have been respectful of that although I do have to remind them sometimes to reel my schedule back. Unless you are going into some type of leadership role you will get no benefits and you usually start at minimum wage. Drivers make a lot more usually and are not required to tip out the CSR's which I feel is not right. I bust my butt to make sure there food and deliveries ready but do not receive a reward which sometimes breeds complacency.

  9.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took a weekinterviewed at Domino's in July 2014.

    Interview

    i went in on a monday, talked with the manager for ten minutes, was hired on the spot. background check took two days, came in the following monday and started working!

    Negotiation

    there wasn't one.

  10.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Belleville, IL
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 daysinterviewed at Domino's (Belleville, IL) in July 2014.

    Interview

    Really quick, if you have a pulse and aren't a complete screw up you'll be hired. They drug test you and indoctrinate you on the same day. I went in, answered a few questions, they sent me into the restroom with a on site drug test cup. You hand it back to the interviewer who tests it there. You watch a movie about Dominos and then are told that you will be contacted on when to come to work. They give you a uniform before you leave.

    Interview Questions

    • How would you help a customer that had a problem?   1 Answer
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