Dunkin' Donuts

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  www.dunkindonuts.com

Dunkin' Donuts Interview Questions

Updated Nov 17, 2014
Updated Nov 17, 2014
127 Interview Reviews

Interview Experience

Interview Experience

55%
32%
11%

Getting an Interview

Getting an Interview

48%
37%
7%

Interview Difficulty

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Average

Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Crew Member Interview

    Anonymous Interview Candidate in Waltham, MA
    Anonymous Interview Candidate in Waltham, MA
    Application Details

    I applied through an employee referral. The process took a dayinterviewed at Dunkin' Donuts.

    Interview Details

    Got a phone call to meet up with the manager in person. He told me the typical work environment and asked what hours I was available to work. He asked if I had any previous experience in working at dunkins, seemed to be a high priority for him. Interview process was relatively quick and easy as the manager was looking to hire someone immediately, but someone that was competent. The manager called me about two days later and offered me the job.

    Interview Questions
    • How did you handle a difficult customer? Do you have any prior customer service experience?   Answer Question
    Negotiation Details
    Negotiation was not possible. Minimum pay was expected
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Cashier Interview

    Anonymous Interview Candidate in Chester, VA
    Anonymous Interview Candidate in Chester, VA
    Application Details

    I applied through other source. The process took a dayinterviewed at Dunkin' Donuts.

    Interview Details

    I attended a hiring event for a new store. It wasn't really an interview, more like a conversation. The manager made me feel comfortable and I got hired on the spot. Only paid minimum wage but it was fine for a first job.

    Interview Questions
    Negotiation Details
    no negotitation, everyone recieved minimum wage
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Shift Leader Interview

    Anonymous Interview Candidate in Melbourne, FL
    Anonymous Interview Candidate in Melbourne, FL
    Application Details

    I applied online. The process took 3 daysinterviewed at Dunkin' Donuts.

    Interview Details

    Applied online, got an interview within the week and was hired on the spot, GM mostly talked about personal life and joked around instead of typical interview questions which was nice, but questionable people may pass through the process. This may have been an isolated type of interview just at this store, but I managed to get my girlfriend hired at the same store. I would also close as a shift leader with only one team member (dunkins is fairly slow at night). I was 17 and often had older team members or more senior team members working below me, also closed with just me and my girlfriend, very trusting manager. There were cameras that fed to the owners house as well.

    Negotiation Details
    no negotiation, started at 7.50 (plus shared tips) and moved up to shift leader in two months with no raise.
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    I Thought I Was Coming In for Assistant Manager But She Just Wanted A Cashier Interview

    Anonymous Interview Candidate in Nashville, TN
    Anonymous Interview Candidate in Nashville, TN
    Application Details

    I applied online. The process took a weekinterviewed at Dunkin' Donuts in August 2014.

    Interview Details

    I got a call the day after I submitted my application. She rescheduled 3 times. When we finally did meet all she wanted was just a part-cashier. I told her I would take it even though I'm over qualified and she said she couldn't promise anything and would call me later that week to start. She never called and I don't miss a night of sleep over it. As someone whose run fast food restaurants before I could tell u she wasn't gonna last in her position long and there were several red flags.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
  6. 2 people found this helpful  

    Crew Member Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Hiring process was relatively speedy. They got back to me a couple days after applying. The interview process was really easy, nothing too hard. Normal Interview, no pressure. Approximately two weeks after the interview I got a call letting me know that I was hired.

    Interview Questions
    Accepted Offer
  7.  

    Crew Member Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person – interviewed at Dunkin' Donuts.

    Interview Details

    I came into the store and filled out an application with my friend. I got a call about a week later to come in for an interview. Interview was not hard at all and the assistant manager was a bit unprofessional. She told me about the available shifts. On training day, I had to go home three times to change into the appropriate uniform (white collared shirt and jeans which I didn't know). Watched long videos and was thrown onto the chaotic floor and shown how to make a coolatta by someone who also just started working. Two months later, they decided I need to finish the training videos which I never did.

    Interview Questions
    • Between you and your friend, who should I hire?

      Do you has previous experience handling cash?
        View Answer
    Negotiation Details
    No negotiations.
    Accepted Offer
    Easy Interview
  8.  

    Senior IT Program Manager Interview

    Anonymous Interview Candidate in Canton, MA
    Anonymous Interview Candidate in Canton, MA
    Application Details

    I applied through a recruiter. The process took 2+ monthsinterviewed at Dunkin' Donuts in June 2014.

    Interview Details

    I had several phone interviews with them. After that, they had me do a recorded video interview where I had 3 minutes each to answer a variety of questions. After that followed a 12 page personality test and a 10 minute IQ test. The 10 minute IQ test was really insulting as many of the answers did not make sense. It is a perfect example of how HR Process can negatively impact the qualified candidate selection process and result in damage to the brand reputation. IQ Questions should be relevant and have valid answers. Please see an example below.

    Interview Questions
    • A phrase expressing the aim of a group or party. The available selections for answers were S,K, L or Q. None of the answers were correct as they did not represent anything or any reference material for the answers.   View Answer
    No Offer
    Negative Experience
    Difficult Interview
  9.  

    Crew Member Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Dunkin' Donuts.

    Interview Details

    I applied online. It took about two days for the interview invitation. I had two interviews and it took three days to be hired. Come in for paperwork signing and there is a training progress.

    Interview Questions
    • Why should I hire you if you have no restaurant experience ?   View Answer
    Accepted Offer
    Positive Experience
    Difficult Interview
  10. 1 person found this helpful  

    Crew Member Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral – interviewed at Dunkin' Donuts.

    Interview Details

    one interview but it was easy as cake then an interview that was just hiring paper work, didn't take long because they were desperate for workers for a new opening store,

    Accepted Offer
  11.  

    Cashier Interview

    Anonymous Interview Candidate in Quincy, MA
    Anonymous Interview Candidate in Quincy, MA
    Application Details

    I applied in-person. The process took a dayinterviewed at Dunkin' Donuts.

    Interview Details

    easy interview got hired on spot manager was nice not to aggressive told me a bout the day to day and told me to come in and train that i would pick up easy

    Interview Questions
    Accepted Offer
    Easy Interview

See What Dunkin' Donuts Employees Are Saying

 Former Cashier in Bronx, NY

Pros: “Managers are very friendly to employees” Full Review

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