Salesforce.com

  www.salesforce.com
Work in HR? Unlock Free Profile

Interview Question

Anonymous Interview Reston, VA

During the case

study - the role of the customer is to push back on the customer success manager regarding data quality and spending money on a vendor to fix the problem.
Answer

Interview Answer

1 Answer

1

The CSM should demonstrate to the customer the costs involved in having poor data and show that fixing the problem is less expensive.

Interview Candidate on Apr 9, 2010

Add Answers or Comments

To comment on this question, Sign In with Facebook or Sign Up